Matsumoto Castle Hotels

Iroha Grand Hotel Matsumoto Eki-Mae | Hotel in Matsumoto Castle

8.6 (2,815 Reviews) Breakfast Restaurant Free WiFi Private bathroom Non smoking rooms Facilities for disabled guests
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a tall white building with a sign on it at Iroha Grand Hotel Matsumoto Eki-Mae in Matsumoto a store front of a building with glass windows at Iroha Grand Hotel Matsumoto Eki-Mae in Matsumoto a living room with a couch and a television at Iroha Grand Hotel Matsumoto Eki-Mae in Matsumoto a screenshot of a submission for a notice of association tax at Iroha Grand Hotel Matsumoto Eki-Mae in Matsumoto

Hotel for 3 Guests in Matsumoto Castle

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Nagano, Matsumoto, Central 1-14-9, Japan

Amenities

  • Restaurant
  • Vending machine (drinks)
  • Designated smoking area
  • Air conditioning
  • Smoke-free property
  • Elevator
  • Facilities for disabled guests
  • Non-smoking rooms

Facility Overview

Internet

  • Internet

General

  • Vending machine (drinks)
  • Designated smoking area
  • Air conditioning
  • Smoke-free property
  • Elevator
  • Facilities for disabled guests
  • Non-smoking rooms

Wellness

  • Full-body massage
  • Hand massage
  • Head massage
  • Foot massage
  • Neck massage
  • Back massage
  • Massage

Food & Drink

  • Restaurant

Front Desk Services

  • Private check-in/out
  • Baggage storage
  • 24-hour front desk

Accessibility

  • Lowered sink
  • Raised toilet
  • Toilet with grab rails
  • Wheelchair accessible

Cleaning Services

  • Daily housekeeping
  • Suit press
  • Ironing service
  • Dry cleaning
  • Laundry

Business Facilities

  • Fax/Photocopying

Safety & Security

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • Key access
  • 24-hour security

Health & Safety

  • Face masks for guests available
  • Thermometers for guests provided by property
  • Access to healthcare professionals
  • Process in place to check health of guests
  • Hand sanitizer in guest accommodation and common areas
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removed
  • Staff follow all safety protocols as directed by local authorities

Physical Distancing

  • Screens or physical barriers between staff and guests in appropriate areas
  • Physical distancing rules followed
  • Cashless payment available

Cleaning & Disinfection

  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Property cleaned by professional cleaning companies
  • Guest accommodation sealed after cleaning
  • Guest accommodation disinfected between stays
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Use of cleaning chemicals that are effective against coronavirus

Policies

  • Check-in Check-in from 2:00 PM to 12:00 AM. There's no age requirement for check-in
  • Check-out Check-out before 11:00 AM.
  • Pet Policy Pets are not allowed.
  • Other Policy You need to let the property know what time you'll be arriving in advance.
  • Other Policy Please inform Iroha Grand Hotel Matsumoto Eki-Mae of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
  • Other Policy An accommodation tax per person, per night is not included in the price and must be paid at the property.

Reviews

Guest reviews

  • Anne Verified guest review

    Positive Great location, good breakfast, beds comfortable. Staff tried its best to accomodate our dust allergies.

  • Jessica Verified guest review

    Positive We were thrilled with the location and facilities. Complimentary ramen and ice cream during certain hours was a surprise. Staff were friendly and they had so much information for tourists to see the sights and get around Matsumoto.

  • Belinda Verified guest review

    Positive Very helpful staff, and we enjoyed the free evening dessert! Service was very good - everything we needed was there.

Room Arrangement

Room Type Room details Number of guests

Moderate Double Room

×1 double bed

Room Size: 15 m²

x 3

Moderate Twin Room

×2 twin beds

Room Size: 23 m²

x 4

Superior Corner Twin Room

×2 twin beds

Room Size: 23 m²

x 5

Room Selected at Check-In

×1 double bed

Room Size: 15 m²

x 2

FAQ's

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