Balkon Boutique Hotel | Hotel in Quinta Alegría Shopping Mall

8.5 (587 Reviews) Outdoor swimming pool Airport shuttle Balcony Free WiFi Private bathroom Non smoking rooms

an overhead view of a swimming pool with chairs and a swimming pool at Balkon Boutique Hotel in Playa del Carmen

a swimming pool on the roof of a building with the sunset at Balkon Boutique Hotel in Playa del Carmen

a room with a bar with chairs and a table at Balkon Boutique Hotel in Playa del Carmen

a man and woman sitting at a table in the water at Balkon Boutique Hotel in Playa del Carmen

a swimming pool on the roof of a house at Balkon Boutique Hotel in Playa del Carmen

Hotel for 2 Guests in Quinta Alegría Shopping Mall

Elegant Accommodations

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Avenida 10 entre calle 60 y 62, 77728 Playa del Carmen, Mexico

Amenities

Designated smoking area
Air conditioning
Elevator
Family rooms
Non-smoking rooms
Bicycle rental
Beach
Shuttle service

Facility Overview

Internet

Internet

General

Designated smoking area
Air conditioning
Elevator
Family rooms
Non-smoking rooms

Outdoors

Outdoor furniture
Sun deck
Terrace

Activities

Bicycle rental
Beach

Wellness

Outdoor swimming pool
Beach chairs/Loungers

Front Desk Services

Invoice provided

Services

Shuttle service
Daily housekeeping
Suit press
Private check-in/out
Baggage storage
Tour desk
Airport shuttle
Airport pickup
Airport drop-off
24-hour front desk

Safety & Security

Fire extinguishers
CCTV outside property
CCTV in common areas
Smoke alarms
Key card access
24-hour security
Safe

Health & Safety

Access to healthcare professionals
First aid kits available
Hand sanitizer in guest accommodation and common areas
Shared stationery (e.g. printed menus, magazines, pens, paper) removed
Staff follow all safety protocols as directed by local authorities

Physical Distancing

Mobile app for room service
Physical distancing rules followed
Cashless payment available

Cleaning & Disinfection

Guests have the option to cancel any cleaning services for their accommodation during their stay
Property cleaned by professional cleaning companies
Guest accommodation disinfected between stays
Linens, towels, and laundry washed in accordance with local authority guidelines
Use of cleaning chemicals that are effective against coronavirus

Food & Drink Safety

All plates, cutlery, glasses, and other tableware sanitized
Physical distancing in dining areas

Policies

Check-in Check-in from 3:00 PM to 12:00 AM. The minimum age for check-in is 18
Check-out Check-out from 12:00 AM to 12:00 PM.
Pet Policy Pets are not allowed.
Payment Policy Credit card and photo ID may be required at check-in.
Other Policy You need to let the property know what time you'll be arriving in advance.
Other Policy Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Other Policy Please inform Balkon Boutique Hotel of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Other Policy Guests under the age of 18 can only check in with a parent or official guardian.

Reviews

Review scores

8.5 /10 · 587 reviews

Value for money 8.6

Location 8.1

Staff 9.2

Cleanliness 8.8

Comfort 8.8

Overall 8.5

Guest reviews

Ebanks Verified guest review

Positive Close to everything easy access to fifth Street would recommend
Janeet Verified guest review

Positive Rooftop beds were comfortable, pool was great , the bathrooms are very nice and the the service people are very nice.
Susan Verified guest review

Positive The hotel was exactly what was needed for this trip. The location is convenient to 5th so we had plenty of food and shops available. The reviews mentioned street noise and while yes there is, that’s to be expected along a street in a neighborhood. The guests seem to think slamming their door is the only way for it to close, that was much more disturbing than

Room Arrangement

Room Type	Room details	Number of guests
Standard Queen Room	×1 queen bed Room Size: 18 m²	x 2
Superior Double Room with Two Double Beds	×2 double beds Room Size: 22 m²	x 4
Superior King Room	×1 king bed Room Size: 22 m²	x 2
Suite with Balcony	×1 king bed Room Size: 22 m²	x 2

FAQ's

Best-rates for the Balkon Boutique Hotel starts from US $136 per night with includes Designated smoking area, Air conditioning, Elevator, Family rooms, Non-smoking rooms, Bicycle rental, Beach, Shuttle service, Internet, Outdoor furniture, Sun deck, Terrace, Outdoor swimming pool, Beach chairs/Loungers, Invoice provided, Daily housekeeping, Suit press, Private check-in/out, Baggage storage, Tour desk with all other facilities. NearbyHoliday matches every traveler with their perfect hotel, resort, or rental and whether you are traveling with a group, friends, family, or pets.

Based on the information reported by the owner or manager, details for the cancellation policy for the Balkon Boutique Hotel are as follows: Cancellation policy. Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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