La Isla Cancún Hotels

Beach Palace Family Resort & Spa - All Inclusive | Resort in La Isla Cancún

8.5 (317 Reviews) Breakfast 4 swimming pools 6 restaurants Airport shuttle Spa Hot tub

Resort for 4 Guests in La Isla Cancún

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Boulevard Kukulcan, km. 11.5, 77500 Cancún, Mexico

Amenities

  • Restaurant
  • Convenience store on site
  • Coffee house on site
  • Fruit
  • Wine/Champagne
  • Snack bar
  • Breakfast in the room
  • Bar

Facility Overview

Internet

  • Internet

General

  • Shuttle service
  • Convenience store on site
  • Shared lounge/TV area
  • Designated smoking area
  • Air conditioning
  • Car rental
  • Soundproof rooms
  • Elevator
  • Hair/Beauty salon
  • Facilities for disabled guests
  • Airport shuttle
  • Airport pickup

Outdoors

  • Beachfront
  • Terrace

Activities

  • Live sports events (broadcast)
  • Beach
  • Entertainment staff
  • Diving
  • Golf course (within 2 miles)

Wellness

  • Pool 1 – outdoor
  • Pool 2 – outdoor
  • Pool 3 – outdoor
  • Pool 4 – outdoor (kids)
  • Fitness
  • Full-body massage
  • Hand massage
  • Head massage
  • Couples' massage
  • Foot massage
  • Neck massage
  • Back massage

Food & Drink

  • Coffee house on site
  • Fruit
  • Wine/Champagne
  • Snack bar
  • Breakfast in the room
  • Bar
  • Restaurant

Front Desk Services

  • Concierge
  • ATM on site
  • Baggage storage
  • Tour desk
  • Currency exchange
  • 24-hour front desk

Cleaning Services

  • Daily housekeeping
  • Ironing service
  • Dry cleaning
  • Laundry

Family

  • Kids' club
  • Family rooms
  • Babysitting/Child services
  • Kid-friendly buffet
  • Kids' meals
  • Kids' pool
  • Board games/Puzzles
  • Waterslide
  • Playground
  • Game room
  • Snorkeling
  • Ping-pong

Business Facilities

  • Business center
  • Meeting/Banquet facilities

Safety & Security

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safe

Health & Safety

  • Access to healthcare professionals
  • First aid kits available
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removed
  • Staff follow all safety protocols as directed by local authorities

Policies

  • Check-in Check-in from 3:00 PM. There's no age requirement for check-in
  • Check-out Check-out before 12:00 PM.
  • Pet Policy Pets are not allowed.
  • Payment Policy Credit card and photo ID may be required at check-in.
  • Other Policy Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Reviews

Review scores

8.5 /10 · 317 reviews

Value for money 8.4

Location 9.1

Staff 9.2

Cleanliness 8.6

Comfort 8.6

Overall 8.5

Guest reviews

  • Martha Verified guest review

    Positive Everything was wonderful from staff to the property.

  • Sandra Verified guest review

    Positive The food was good and the rooms were clean. Room service was fenomenal and easy to order.

  • Muhammad Verified guest review

    Positive it was wonderful and breakfast was so good everything is fresh and yummy there.

Room Arrangement

Room Type Room details Number of guests

Superior Deluxe Lagoon View - Kids & Teens Free

×2 double beds + ×1 king bed

Room Size: 41 m²

x 4

Superior Deluxe Ocean View - Kids & Teens Free

×2 double beds + ×1 king bed

Room Size: 41 m²

x 4

Superior Honeymoon Suite Ocean View - King Size Bed

×1 king bed

Room Size: 47 m²

x 2

Superior Family Deluxe - Kids & Teens Free

×2 double beds + ×1 king bed

Room Size: 90 m²

x 6

Superior Two Bedroom Presidential Suite Ocean View - Kids & Teens Free

Bedroom 1 ×1 king bed

Bedroom 2 ×2 double beds

Living room ×1 twin bed

Room Size: 97 m²

x 6

Superior Governor Suite Ocean View - King Size Bed

×1 king bed

Room Size: 59 m²

x 4

Superior Deluxe Lagoon View

×2 double beds + ×1 king bed

Room Size: 41 m²

x 2

FAQ's

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