Casa Palma Hotel | Hotel in Paseo del Carmen Shopping Mall

7.8 (143 Reviews) Balcony Free WiFi View Private bathroom Non smoking rooms Family rooms

Gallery image of Casa Palma Hotel in Playa del Carmen

Hotel for 4 Guests in Paseo del Carmen Shopping Mall

Prime Location

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Av. Juárez Lote 7 entre 10 y 15 Av. Colonia Centro, 77710 Playa del Carmen, Mexico

Amenities

Coffee house on site
Fruit
Air conditioning
Smoke-free property
Non-smoking rooms
Beach
Private check-in/out
Concierge

Facility Overview

Internet

Internet

General

Air conditioning
Smoke-free property
Non-smoking rooms

Outdoors

Outdoor furniture

Activities

Beach

Food & Drink

Coffee house on site
Fruit

Services

Private check-in/out
Concierge
Tour desk
24-hour front desk

Family

Family rooms

Safety & Security

Fire extinguishers
CCTV in common areas
Smoke alarms
Key access
24-hour security

Policies

Check-in Check-in from 12:30 PM to 10:00 PM. There's no age requirement for check-in
Check-out Check-out from 11:00 AM to 11:30 AM.
Pet Policy Pets are not allowed.
Payment Policy Credit card and photo ID may be required at check-in.
Other Policy You need to let the property know what time you'll be arriving in advance.
Other Policy Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Other Policy Please inform Casa Palma Hotel of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Reviews

Review scores

7.8 /10 · 143 reviews

Value for money 7.8

Location 9.1

Staff 8.5

Cleanliness 7.9

Comfort 7.6

Overall 7.8

Guest reviews

Sharon Verified guest review

Positive Cost to ferry and bus for overnight due run was clean
Laurie Verified guest review

Positive We live in Cozumel and were headed back to the states and this place was a great location and price for access to ADO early (4:30) the next morning.
Elizabeth Verified guest review

Positive I knew what to expect, budget hotel. Arrived at 9 PM and left at 7 AM to catch the bus. Quite frankly, though, there are other hotels in the area with the same price that have a bottle of drinking water, better towels and air-conditioning for same price, not sure if I'm allowed to name names of hotels. chose the room without air conditioning and the fan was

Room Arrangement

Room Type	Room details	Number of guests
Double Room with Two Double Beds	×2 double beds Room Size: 13 m²	x 4
Standard Quadruple Room	×2 single beds + ×1 double bed Room Size: 21 m²	x 4
Superior Family Room	×2 double beds + ×1 single bed Room Size: 19 m²	x 5
Twin Room with Terrace	×2 twin beds Room Size: 13 m²	x 3
Queen Room	×1 queen bed Room Size: 13 m²	x 2
Double Room	×2 double beds Room Size: 13 m²	x 3
Family Room	×3 double beds Room Size: 21 m²	x 6
Standard Double Room	×1 double bed Room Size: 12 m²	x 2

FAQ's

Best-rates for the Casa Palma Hotel starts from US $29 per night with includes Coffee house on site, Fruit, Air conditioning, Smoke-free property, Non-smoking rooms, Beach, Private check-in/out, Concierge, Internet, Outdoor furniture, Tour desk, 24-hour front desk, Family rooms, Fire extinguishers, CCTV in common areas, Smoke alarms, Key access, 24-hour security, Balcony, Free WiFi with all other facilities. NearbyHoliday matches every traveler with their perfect hotel, resort, or rental and whether you are traveling with a group, friends, family, or pets.

Based on the information reported by the owner or manager, details for the cancellation policy for the Casa Palma Hotel are as follows: Cancellation policy. Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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