Cozumel Palace-All Inclusive | Resort in Cancun

9.3 (83 Reviews) Breakfast 2 swimming pools 5 restaurants Shuttle service Spa Hot tub

1 Bedroom Resort in Cancun

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Rafael E. Melgar Km 1.5, 77600 Cozumel, Mexico

Amenities

  • Restaurant
  • Fruit
  • Wine/Champagne
  • Snack bar
  • Breakfast in the room
  • Bar
  • Shuttle service
  • Air conditioning

Facility Overview

Internet

  • Internet

General

  • Shuttle service
  • Air conditioning
  • Heating
  • Car rental
  • Elevator
  • Hair/Beauty salon
  • Facilities for disabled guests
  • Non-smoking rooms
  • Room service

Outdoors

  • Beachfront
  • Private beach area
  • Terrace

Activities

  • Beach
  • Entertainment staff
  • Diving

Wellness

  • Pool 1 – outdoor
  • Pool 2 – indoor
  • Beach chairs/Loungers
  • Public Bath
  • Open-air bath
  • Hot tub/Jacuzzi
  • Massage
  • Spa
  • Fitness center

Food & Drink

  • Fruit
  • Wine/Champagne
  • Snack bar
  • Breakfast in the room
  • Bar
  • Restaurant

Front Desk Services

  • Concierge
  • ATM on site
  • Baggage storage
  • Tour desk
  • Currency exchange
  • 24-hour front desk

Cleaning Services

  • Daily housekeeping
  • Ironing service
  • Dry cleaning
  • Laundry

Family

  • Kids' club
  • Family rooms
  • Babysitting/Child services
  • Playground
  • Game room
  • Snorkeling
  • Ping-pong

Business Facilities

  • Business center
  • Meeting/Banquet facilities

Safety & Security

  • Fire extinguishers
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • 24-hour security
  • Safe

Health & Safety

  • Face masks for guests available
  • Access to healthcare professionals
  • First aid kits available
  • Process in place to check health of guests
  • Hand sanitizer in guest accommodation and common areas
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removed
  • Staff follow all safety protocols as directed by local authorities

Policies

  • Check-in Check-in from 3:00 PM. There's no age requirement for check-in
  • Check-out Check-out before 12:00 PM.
  • Pet Policy Pets are not allowed.
  • Payment Policy Credit card and photo ID may be required at check-in.
  • Other Policy Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Reviews

Review scores

9.3 /10 · 83 reviews

Value for money 9.0

Location 9.5

Staff 9.9

Cleanliness 9.5

Comfort 9.6

Overall 9.3

Guest reviews

  • Jill Verified guest review

    Positive Food was good, staff was nice, room was large and clean.

  • Micah Verified guest review

    Positive food was excellent, service was phenomenal, staff was friendly, snorkeling was great,

  • Steven Verified guest review

    Positive The staff was engaging, friendly, professional, and overall excellent. The waitstaff was attentive and overall excellent. The food was simply only average to missing the mark. EXCEPT the staff at breakfast which was great !

Room Arrangement

Room Type Room details Number of guests

Superior Ocean Front Suite - Kids & Teens Free

×1 king bed

Room Size: 50 m²

x 4

Superior Honeymoon Suite Ocean Front- King Size Bed

×1 king bed

Room Size: 50 m²

x 2

Superior Ocean View Suite - Kids & Teens Free

×1 king bed

Room Size: 50 m²

x 4

Superior Loft Suite Ocean View - Kids & Teens Free

Bedroom 1 ×1 king bed

Bedroom 2 ×2 double beds

Room Size: 77 m²

x 6

Two Bedroom Presidential Suite Ocean View - Kids & Teens Free

Bedroom 1 ×1 king bed

Bedroom 2 ×2 double beds

Living room ×1 twin bed

Room Size: 168 m²

x 6

FAQ's

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