Calle Francisco I. madero Smz 1,Mza 4, Lte. 08, Col Centro,entre Av. Juarez y Av. Rueda Medina, 77400 Isla Mujeres, Mexico
Hotel Caracol Isla Mujeres | Hotel in Playa Norte
Hotel for 2 Guests in Playa Norte
Bienvenido al pequeño paraíso en Isla Mujeres, Quintana Roo. Este encantador hotel ofrece una experiencia única en una isla de apenas 7 kilómetros de largo y 500 metros de ancho, perfectamente explorable en carrito de golf, bicicleta o motocicleta.
Hotel Caracol Isla Mujeres is located in Playa Norte.
This 2 Guests Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Outdoor swimming pool, Free Wifi, Private bathroom, and several others. This is a 3 star rated property and has over 763 reviews with the average score of 8.3. Coming to Playa Norte and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.
You can check the reviews and description of this 2 Guests Hotel if you want to learn more about this NearbyHoliday place in Playa Norte. These details are authentic, as they are provided by our partner, booking.com.
This Hotel Caracol Isla Mujeres in Playa Norte is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed "Hotel Caracol Isla Mujeres". We solely rely on their shared details and are regarded as "accurate". If you have any concerns about the information or accuracy describing this Hotel, please let us know.
Amenities
- Air conditioning
- Smoke-free property
- Non-smoking rooms
- Daily housekeeping
- Suit press
- Tour desk
- 24-hour front desk
- Internet
Facility Overview
Internet
- Internet
General
- Air conditioning
- Smoke-free property
- Non-smoking rooms
Outdoors
- Terrace
- Garden
Wellness
- Outdoor swimming pool
Front Desk Services
- Invoice provided
Services
- Daily housekeeping
- Suit press
- Tour desk
- 24-hour front desk
Family
- Family rooms
Safety & Security
- Fire extinguishers
- CCTV outside property
- CCTV in common areas
- Smoke alarms
- 24-hour security
Health & Safety
- Access to healthcare professionals
- First aid kits available
- Process in place to check health of guests
- Hand sanitizer in guest accommodation and common areas
- Shared stationery (e.g. printed menus, magazines, pens, paper) removed
- Staff follow all safety protocols as directed by local authorities
Physical Distancing
- Screens or physical barriers between staff and guests in appropriate areas
- Physical distancing rules followed
- Cashless payment available
- Contactless check-in/out
Cleaning & Disinfection
- Guests have the option to cancel any cleaning services for their accommodation during their stay
- Property cleaned by professional cleaning companies
- Guest accommodation sealed after cleaning
- Guest accommodation disinfected between stays
- Linens, towels, and laundry washed in accordance with local authority guidelines
- Use of cleaning chemicals that are effective against coronavirus
Food & Drink Safety
- All plates, cutlery, glasses, and other tableware sanitized
- Food can be delivered to guest accommodation
- Physical distancing in dining areas
Policies
- Check-in Check-in from 3:00 PM to 12:00 AM. There's no age requirement for check-in
- Check-out Check-out from 6:00 AM to 11:30 AM.
- Pet Policy Pets are not allowed.
- Payment Policy Credit card and photo ID may be required at check-in.
- Other Policy You need to let the property know what time you'll be arriving in advance.
- Other Policy Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
- Other Policy Please inform Hotel Caracol Isla Mujeres of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
- Other Policy Guests under the age of 18 can only check in with a parent or official guardian.
- Other Policy A damage deposit of MXN 1,000 is required on arrival. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full, in cash, subject to an inspection of the property.
Reviews
Review scores
Value for money 8.4
Location 9.3
Staff 8.5
Cleanliness 8.6
Comfort 8.8
Overall 8.3
Guest reviews
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Katie Verified guest review
Positive Great location, clean room, comfortable bed. Friendly staff.
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Laura Verified guest review
Positive Location! Location! Location! Beach down the street, ferry terminal down the street and a block away from all the bars and restaurants. Loved the inner courtyard, the pool was okay, free water in the lobby was great, hot water always, decent wifi, semi good water pressure in the shower, felt very safe.
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Katherine Verified guest review
Positive Excellent location, just blocks from the ferry and downtown. Excellent value for the money.