Hotel Indigo Playa del Carmen by IHG | Hotel in Quinta Alegría Shopping Mall

8.2 (83 Reviews) Breakfast Private parking Outdoor swimming pool Restaurant Pet friendly Balcony

Hotel for 2 Guests in Quinta Alegría Shopping Mall

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1A. Avenida Norte #300, 77720 Playa del Carmen, Mexico

Amenities

  • Restaurant
  • Packed lunches
  • Coffee house on site
  • Wine/Champagne
  • Snack bar
  • Bar
  • Pet bowls
  • Pet basket

Facility Overview

Internet

  • Internet

General

  • Pet bowls
  • Pet basket
  • Designated smoking area
  • Air conditioning
  • Smoke-free property
  • Hypoallergenic room available
  • Heating
  • Packed lunches
  • Elevator
  • Family rooms
  • Facilities for disabled guests
  • Non-smoking rooms

Outdoors

  • Outdoor furniture
  • Sun deck

Activities

  • Happy hour

Wellness

  • Outdoor swimming pool
  • Fitness
  • Beach chairs/Loungers
  • Fitness center

Food & Drink

  • Coffee house on site
  • Wine/Champagne
  • Snack bar
  • Bar
  • Restaurant

Front Desk Services

  • Invoice provided
  • Baggage storage
  • 24-hour front desk

Accessibility

  • Auditory guidance
  • Visual aids (tactile signs)
  • Visual aids (Braille)
  • Bathroom emergency cord
  • Lowered sink
  • Raised toilet
  • Toilet with grab rails
  • Wheelchair accessible

Cleaning Services

  • Daily housekeeping
  • Suit press
  • Ironing service
  • Dry cleaning
  • Laundry

Business Facilities

  • Fax/Photocopying
  • Business center
  • Meeting/Banquet facilities

Safety & Security

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safe

Health & Safety

  • First aid kits available
  • Hand sanitizer in guest accommodation and common areas
  • Staff follow all safety protocols as directed by local authorities

Policies

  • Check-in Check-in from 3:00 PM. The minimum age for check-in is 18
  • Check-out Check-out before 11:00 AM.
  • Pet Policy Pets are allowed.
  • Payment Policy Credit card and photo ID may be required at check-in.
  • Other Policy Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
  • Other Policy Guests under the age of 18 can only check in with a parent or official guardian.

Reviews

Review scores

8.2 /10 · 83 reviews

Value for money 8.1

Location 9.4

Staff 8.6

Cleanliness 9.0

Comfort 9.2

Overall 8.2

Guest reviews

  • Chani Verified guest review

    Positive Alma the front desk receptionist was extremely helpful and kind !

  • Beverly Verified guest review

    Positive We arrived late after 2 other hotel reservations were incorrect and not available. She could not get any maids to come and clean so the manager cleaned two rooms for us so we could stay. She was exceptional. I will always remember her kindness.

  • Rivera Verified guest review

    Positive The hotel was clean and beautiful. The location was also great!

Room Arrangement

Room Type Room details Number of guests

Standard King Room

×1 king bed

Room Size: 32 m²

x 2

Premium Queen Room with Two Queen Beds

×2 queen beds

Room Size: 39 m²

x 5

Standard King Room with Balcony

Room Size: 35 m²

x 2

Standard Room

Room Size: 32 m²

x 2

Standard King Room with Ocean View

Room Size: 32 m²

x 2

Standard King Room with Balcony and Ocean View

Room Size: 35 m²

x 2

Premium Queen Room with Two Queen Beds and Terrace

Room Size: 45 m²

x 4

Premium King Room with Balcony

Room Size: 39 m²

x 3

Premium Corner King Room with Balcony

Room Size: 39 m²

x 2

Premium Corner King Room with Ocean View

Room Size: 39 m²

x 2

Premium King Room with Terrace - Communications Accessible

Room Size: 45 m²

x 2

FAQ's

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