Fuerte de San Felipe de Bacalar Hotels

Hotel Sur Bacalar | Hotel in Fuerte de San Felipe de Bacalar

8.7 (919 Reviews) Breakfast Free private parking Outdoor swimming pool Restaurant Shuttle service Spa
a swimming pool with two chairs and a resort at Hotel Sur Bacalar in Bacalar
a bedroom with a bed with a painting on the wall at Hotel Sur Bacalar in Bacalar a bathroom with a toilet and a tropical shower curtain at Hotel Sur Bacalar in Bacalar a swimming pool on a deck next to a house at Hotel Sur Bacalar in Bacalar a drink on a wooden table next to a pool at Hotel Sur Bacalar in Bacalar

Hotel for 4 Guests in Fuerte de San Felipe de Bacalar

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Avenida 3 entre calle 24 y 26, 77930 Bacalar, Mexico

Amenities

  • Restaurant
  • Bar
  • Shuttle service
  • Designated smoking area
  • Air conditioning
  • Smoke-free property
  • Hypoallergenic room available
  • Car rental

Facility Overview

Internet

  • Internet

General

  • Shuttle service
  • Designated smoking area
  • Air conditioning
  • Smoke-free property
  • Hypoallergenic room available
  • Car rental
  • Family rooms
  • Non-smoking rooms
  • Room service

Outdoors

  • Outdoor furniture
  • Garden

Activities

  • Bicycle rental
  • Live sports events (broadcast)
  • Themed dinners

Wellness

  • Outdoor swimming pool
  • Full-body massage
  • Hand massage
  • Head massage
  • Couples' massage
  • Foot massage
  • Neck massage
  • Back massage
  • Massage
  • Spa

Food & Drink

  • Bar
  • Restaurant

Front Desk Services

  • Invoice provided
  • Private check-in/out
  • Concierge
  • Baggage storage
  • Tour desk
  • Express check-in/out
  • 24-hour front desk

Safety & Security

  • Fire extinguishers
  • CCTV outside property
  • Smoke alarms
  • 24-hour security
  • Safe

Health & Safety

  • Face masks for guests available
  • Thermometers for guests provided by property
  • Access to healthcare professionals
  • First aid kits available
  • Process in place to check health of guests
  • Hand sanitizer in guest accommodation and common areas
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removed
  • Staff follow all safety protocols as directed by local authorities

Physical Distancing

  • Screens or physical barriers between staff and guests in appropriate areas
  • Mobile app for room service
  • Physical distancing rules followed
  • Cashless payment available
  • Contactless check-in/out

Cleaning & Disinfection

  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Property cleaned by professional cleaning companies
  • Guest accommodation sealed after cleaning
  • Guest accommodation disinfected between stays
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Use of cleaning chemicals that are effective against coronavirus

Food & Drink Safety

  • Delivered food covered securely
  • Breakfast to-go containers
  • All plates, cutlery, glasses, and other tableware sanitized
  • Food can be delivered to guest accommodation
  • Physical distancing in dining areas

Policies

  • Check-in Check-in from 3:00 PM to 11:00 PM. There's no age requirement for check-in
  • Check-out Check-out from 10:00 AM to 12:00 PM.
  • Pet Policy Pets are allowed.
  • Payment Policy Credit card and photo ID may be required at check-in.
  • Other Policy You need to let the property know what time you'll be arriving in advance.
  • Other Policy Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
  • Other Policy Please inform Hotel Sur Bacalar of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
  • Other Policy In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
  • Other Policy Due to coronavirus (COVID-19), this property adheres to strict physical distancing measures.
  • Other Policy Due to the coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

Reviews

Review scores

8.7 /10 · 919 reviews

Value for money 8.7

Location 9.5

Staff 9.3

Cleanliness 9.0

Comfort 9.1

Overall 8.7

Guest reviews

  • Adrian Verified guest review

    Positive Staff was very nice and polite!! The pool, the location and price 😍 free breakfast and the food was very good too! 100% recomended!!

  • Emily Verified guest review

    Positive The location was great - within walking distance of most everything. The included breakfast was awesome! Our room was next door to the main hotel and it was spacious and comfortable. Our family appreciate the extra space of a suite and private garden. The staff were friendly and helpful.

  • Veronica Verified guest review

    Positive The location the cleanliness’s the customer service the food

Room Arrangement

Room Type Room details Number of guests

Classic Quadruple Room

×2 double beds

Room Size: 28 m²

x 4

Double Room

×1 double bed

Room Size: 28 m²

x 2

Superior Quadruple Room

×2 double beds

Room Size: 28 m²

x 4

Superior Double Room

×1 double bed

Room Size: 28 m²

x 2

Suite with Garden View

Bedroom ×2 queen beds

Living room ×1 twin bed

Room Size: 32 m²

x 5

Junior Suite with Terrace

Bedroom ×2 king beds

Living room ×1 twin bed

Room Size: 32 m²

x 5

Superior Triple Room

×1 single bed + ×1 queen bed

Room Size: 28 m²

x 3

Apartment with Terrace

Bedroom ×1 queen bed

Living room ×1 twin bed

Room Size: 30 m²

x 3

Standard Double Room

×1 double bed

Room Size: 28 m²

x 2

FAQ's

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