Dolphins Beach Hotels

Sun Palace - All Inclusive Adults Only | Resort in Dolphins Beach

8.6 (185 Reviews) Breakfast Free on site parking 3 swimming pools 4 restaurants Airport shuttle Balcony

1 Bedroom Resort in Dolphins Beach

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Boulevard Kukulcan Km 20 Hotel Zone, 77500 Cancún, Mexico

Amenities

  • Restaurant
  • Fruit
  • Wine/Champagne
  • Snack bar
  • Breakfast in the room
  • Bar
  • Air conditioning
  • Heating

Facility Overview

Internet

  • Internet

General

  • Air conditioning
  • Heating
  • Car rental
  • Elevator
  • Hair/Beauty salon
  • Facilities for disabled guests
  • Airport shuttle
  • Non-smoking rooms
  • Room service

Outdoors

  • Outdoor furniture
  • Beachfront
  • Sun deck
  • Private beach area

Activities

  • Beach

Wellness

  • Pool 1 – outdoor
  • Pool 2 – outdoor
  • Pool 3 – outdoor
  • Fitness
  • Spa/Wellness packages
  • Spa lounge/Relaxation area
  • Steam room
  • Spa facilities
  • Beauty services
  • Beach umbrellas
  • Beach chairs/Loungers
  • Public Bath

Food & Drink

  • Fruit
  • Wine/Champagne
  • Snack bar
  • Breakfast in the room
  • Bar
  • Restaurant

Front Desk Services

  • Invoice provided
  • Concierge
  • ATM on site
  • Baggage storage
  • Tour desk
  • Currency exchange
  • 24-hour front desk

Cleaning Services

  • Ironing service
  • Dry cleaning
  • Laundry

Business Facilities

  • Fax/Photocopying
  • Business center
  • Meeting/Banquet facilities

Safety & Security

  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • 24-hour security
  • Safe

Health & Safety

  • First aid kits available
  • Process in place to check health of guests
  • Hand sanitizer in guest accommodation and common areas
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removed
  • Staff follow all safety protocols as directed by local authorities

Physical Distancing

  • Screens or physical barriers between staff and guests in appropriate areas
  • Mobile app for room service
  • Physical distancing rules followed
  • Cashless payment available
  • Contactless check-in/out

Policies

  • Check-in Check-in from 3:00 PM. There's no age requirement for check-in
  • Check-out Check-out before 12:00 PM.
  • Pet Policy Pets are not allowed.
  • Payment Policy Credit card and photo ID may be required at check-in.
  • Other Policy Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Reviews

Review scores

8.6 /10 · 185 reviews

Value for money 8.2

Location 9.1

Staff 9.2

Cleanliness 9.3

Comfort 9.2

Overall 8.6

Guest reviews

  • Sahar Verified guest review

    Positive After I checked out, the hotel let me use the facilities until I left for the airport afternoon

  • Mark Verified guest review

    Positive The food was delicious at trattoria and Fuego and the staff was wonderful at both restaurants.

  • Kristina Verified guest review

    Positive The staff was very friendly and the hotel was clean. The food was okay. There were some things that were very tasty, and others were average or below average. Very pretty view from the hotel room but it's blinding in the morning.

Room Arrangement

Room Type Room details Number of guests

Superior Deluxe Ocean View - King Size Bed

×1 king bed

Room Size: 40 m²

x 2

Superior Junior Suite Ocean View - King Size Bed

×1 king bed

Room Size: 53 m²

x 2

Superior Honeymoon Suite Ocean View - King Size Bed

×1 king bed

Room Size: 53 m²

x 2

Superior Governor Suite Partial Ocean View - King Size Bed

×1 king bed

Room Size: 53 m²

x 2

Superior Two Bedroom Presidential Suite Ocean View - King Size Bed

Bedroom 1 ×1 king bed

Bedroom 2 ×1 king bed

Room Size: 128 m²

x 4

Superior Junior Suite Ocean View - Double Bed

×2 double beds

Room Size: 44 m²

x 4

Superior Deluxe Ocean View - Get 2 Free Nights at Punta Cana

×1 king bed

Room Size: 40 m²

x 2

FAQ's

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