My Story Hotel Ouro | Hotel in Lisboa

8.8 (2,597 Reviews) Breakfast Restaurant Airport shuttle Free WiFi Private bathroom Non smoking rooms

Hotel for 2 Guests in Lisboa

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Rua Áurea 100, Santa Maria Maior, 1100-063 Lisbon, Portugal

Amenities

  • Restaurant
  • Packed lunches
  • Wine/Champagne
  • Kids' meals
  • Special diet meals (on request)
  • Snack bar
  • Bar
  • Shuttle service

Facility Overview

Internet

  • Internet

General

  • Shuttle service
  • Shared lounge/TV area
  • Air conditioning
  • Smoke-free property
  • Hypoallergenic room available
  • Heating
  • Car rental
  • Packed lunches
  • Soundproof rooms
  • Elevator
  • Facilities for disabled guests
  • Airport shuttle

Outdoors

  • Outdoor furniture

Activities

  • Live sports events (broadcast)

Food & Drink

  • Wine/Champagne
  • Kids' meals
  • Special diet meals (on request)
  • Snack bar
  • Bar
  • Restaurant

Front Desk Services

  • Concierge
  • Baggage storage
  • Tour desk
  • 24-hour front desk

Cleaning Services

  • Ironing service
  • Dry cleaning
  • Laundry

Business Facilities

  • Fax/Photocopying

Safety & Security

  • Fire extinguishers
  • CCTV in common areas
  • Smoke alarms
  • Key card access
  • Safe

Health & Safety

  • Face masks for guests available
  • Thermometers for guests provided by property
  • Access to healthcare professionals
  • First aid kits available
  • Process in place to check health of guests
  • Hand sanitizer in guest accommodation and common areas
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removed
  • Staff follow all safety protocols as directed by local authorities

Physical Distancing

  • Physical distancing rules followed
  • Cashless payment available
  • Contactless check-in/out

Cleaning & Disinfection

  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Property cleaned by professional cleaning companies
  • Guest accommodation sealed after cleaning
  • Guest accommodation disinfected between stays
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Use of cleaning chemicals that are effective against coronavirus

Policies

  • Check-in Check-in from 3:00 PM to 12:00 AM. The minimum age for check-in is 18
  • Check-out Check-out before 11:00 AM.
  • Pet Policy Pets are not allowed.
  • Payment Policy Credit card and photo ID may be required at check-in.
  • Other Policy You need to let the property know what time you'll be arriving in advance.
  • Other Policy Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
  • Other Policy Please inform My Story Hotel Ouro of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
  • Other Policy Guests under the age of 18 can only check in with a parent or official guardian.

Reviews

Guest reviews

  • Aguirre Verified guest review

    Positive Great location, friendly staff , very nice breakfast included .

  • Narmina Verified guest review

    Positive Very clean, comfortable room. Friendly staff. Perfect location!

  • Laura Verified guest review

    Positive The location is fantastic. The staff was very friendly and helpful. I loved the breakfast as well. Very easy to get to from the airport and close to public transport. The room was very nice and clean as well.

Room Arrangement

Room Type Room details Number of guests

Double Room

×1 double bed

Room Size: 13 m²

x 2

Twin Room

×2 twin beds

Room Size: 13 m²

x 2

Family Room

×3 double beds + ×2 single beds

Room Size: 25 m²

x 4

FAQ's

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