DUBAI Hotels

Grand Excelsior Hotel Bur Dubai | Hotel in DUBAI

8.1 (5,996 Reviews) Breakfast Free on site parking Outdoor swimming pool 6 restaurants Airport shuttle Spa
a lobby with blue chairs and tables in a building at Grand Excelsior Hotel Bur Dubai in Dubai
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Hotel for 3 Guests in DUBAI

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Kuwait Street, Dubai, United Arab Emirates

Amenities

  • Restaurant
  • Convenience store on site
  • Packed lunches
  • Coffee house on site
  • Fruit
  • Wine/Champagne
  • Kid-friendly buffet
  • Kids' meals

Facility Overview

Internet

  • Internet

General

  • Shuttle service
  • Convenience store on site
  • Designated smoking area
  • Air conditioning
  • Smoke-free property
  • Hypoallergenic room available
  • Car rental
  • Packed lunches
  • Soundproof rooms
  • Elevator
  • Family rooms
  • Hair/Beauty salon

Activities

  • Happy hour
  • Evening entertainment
  • Nightclub/DJ

Wellness

  • Outdoor swimming pool
  • Locker rooms
  • Personal trainer
  • Fitness classes
  • Fitness
  • Spa/Wellness packages
  • Spa lounge/Relaxation area
  • Steam room
  • Spa facilities
  • Body wrap
  • Body treatments
  • Hairstyling

Food & Drink

  • Coffee house on site
  • Fruit
  • Wine/Champagne
  • Kid-friendly buffet
  • Kids' meals
  • Special diet meals (on request)
  • Snack bar
  • Breakfast in the room
  • Bar
  • Restaurant

Front Desk Services

  • Invoice provided
  • Concierge
  • ATM on site
  • Baggage storage
  • Tour desk
  • Currency exchange
  • Express check-in/out
  • 24-hour front desk

Accessibility

  • Lowered sink
  • Raised toilet
  • Toilet with grab rails
  • Wheelchair accessible

Cleaning Services

  • Daily housekeeping
  • Suit press
  • Ironing service
  • Dry cleaning
  • Laundry

Business Facilities

  • Fax/Photocopying
  • Business center
  • Meeting/Banquet facilities

Safety & Security

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • Key access
  • 24-hour security
  • Safe

Health & Safety

  • Access to healthcare professionals
  • First aid kits available
  • Process in place to check health of guests
  • Hand sanitizer in guest accommodation and common areas
  • Staff follow all safety protocols as directed by local authorities

Physical Distancing

  • Screens or physical barriers between staff and guests in appropriate areas
  • Physical distancing rules followed
  • Cashless payment available
  • Contactless check-in/out

Policies

  • Check-in Check-in from 3:00 PM to 12:00 AM. The minimum age for check-in is 18
  • Check-out Check-out from 1:00 AM to 12:00 PM.
  • Pet Policy Pets are not allowed.
  • Payment Policy Credit card and photo ID may be required at check-in.
  • Other Policy Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
  • Other Policy Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.
  • Other Policy In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary, and other relevant info on dates where such guidelines exist.
  • Other Policy Due to coronavirus (COVID-19), this property adheres to strict physical distancing measures.
  • Other Policy Due to the coronavirus (COVID-19), make sure you're booking this property in accordance with the destination's local government guidelines, including (but not limited to) the purpose of travel and maximum group size.
  • Other Policy Due to the coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

Reviews

Guest reviews

  • Martin Verified guest review

    Positive Room was spacious and had everything we needed. As there are many breakfast and dining options nearby we used hotel restaurant only once. The food was varied, tasty and interesting. Staff was very helpful with the few questions we had.

  • Sonu Verified guest review

    Positive When we reached we were told that rooms are not ready…. Checkin on happened past 5:00pm…. Very poor service….rooms that were given were under maintenance and a lot of things were not working in the room… Washrooms were also not clean…. Very disappointed with the hotel staff and service…. Poor quality

  • Lester Verified guest review

    Positive captain is very good and staff are good and the ambiance

Room Arrangement

Room Type Room details Number of guests

Deluxe Room with 25% off F&B

×2 single beds + ×1 king bed

Room Size: 40 m²

x 3

Executive One-Bedroom Suite, 25% off F&B

×1 king bed

Room Size: 80 m²

x 5

Premium One-Bedroom Suite with 25% off F&B,

Bedroom ×1 double bed

Living room ×1 twin bed

Room Size: 100 m²

x 5

Family Room with 25% off F&B

×2 single beds + ×1 king bed

Room Size: 53 m²

x 6

Premium Room with Burj Khalifa View and 25% off F&B

×1 king bed

Room Size: 65 m²

x 4

Deluxe Room with Burj Khalifa View with 25% off F&B

×1 double bed

Room Size: 40 m²

x 3

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