Phoenix Hotels

Best Western Hotel Hatfield | Hotel in Phoenix

7.8 (949 Reviews) Breakfast Free on site parking Restaurant Free WiFi Private bathroom Room service
a building on the side of a street at Best Western Hotel Hatfield in Lowestoft
a hotel room with a large bed and a desk at Best Western Hotel Hatfield in Lowestoft a white bathroom with a tub and a sink at Best Western Hotel Hatfield in Lowestoft a table and chairs on a patio with a view of the ocean at Best Western Hotel Hatfield in Lowestoft a hotel room with two beds and a window at Best Western Hotel Hatfield in Lowestoft

Hotel for 1 Guests in Phoenix

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The Esplanade, Lowestoft, NR33 0QG, United Kingdom

Amenities

  • Restaurant
  • Packed lunches
  • Coffee house on site
  • Wine/Champagne
  • Kids' meals
  • Special diet meals (on request)
  • Breakfast in the room
  • Bar

Facility Overview

Internet

  • Internet

General

  • Designated smoking area
  • Smoke-free property
  • Heating
  • Elevator
  • Family rooms
  • Non-smoking rooms

Outdoors

  • Outdoor furniture
  • Terrace

Food & Drink

  • Coffee house on site
  • Wine/Champagne
  • Kids' meals
  • Special diet meals (on request)
  • Breakfast in the room
  • Bar
  • Restaurant

Services

  • Daily housekeeping
  • Baggage storage
  • Fax/Photocopying
  • Packed lunches
  • Dry cleaning
  • Business center
  • 24-hour front desk
  • Meeting/Banquet facilities
  • Room service

Safety & Security

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Key card access
  • Safe

Policies

  • Check-in Check-in from 3:00 PM to 11:00 PM. The minimum age for check-in is 18
  • Check-out Check-out from 6:30 AM to 11:00 AM.
  • Pet Policy Pets are not allowed.
  • Payment Policy Credit card and photo ID may be required at check-in.
  • Other Policy Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
  • Other Policy A damage deposit of £150 is required on arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.

Reviews

Review scores

7.8 /10 · 949 reviews

Value for money 7.9

Location 9.2

Staff 8.9

Cleanliness 8.3

Comfort 8.1

Overall 7.8

Guest reviews

  • Denise Verified guest review

    Positive The location is situated right on the beachfront so has lovely views from the outside terrace. Staff are very friendly and nothing was too much trouble. The food was lovely, especially the Sunday carvery and is very good value for money and breakfast is freshly cooked with plenty of options

  • Beryl Verified guest review

    Positive Lovely clean spacious room,great view of the sea. Comfortable bed, nice clean bathroom.. Restaurant/ Lounge clean, and menu lots of choices at reasonable prices..

  • Stephen Verified guest review

    Positive Clean and comfortable room with a lovely sea view. Staff were very friendly and helpful. Excellent breakfast in a large lounge overlooking the sea and promenade. Perfect location for our visit to Lowestoft. Car park across the road from the hotel. (Car reg must be registered on arrival) Short walk from the harbour to the North and a lovely promenade to the S

Room Arrangement

Room Type Room details Number of guests

Standard Single Room

×1 single bed

Room Size: 10 m²

x 1

Standard Double Room

×1 double bed

Room Size: 18 m²

x 2

Standard Twin Room

×2 twin beds

Room Size: 20 m²

x 2

Double Room with Double Bed and Sea View - Non-Smoking

×1 king bed

Room Size: 16 m²

x 2

Standard Twin Room with Sea View

×2 twin beds

Room Size: 20 m²

x 2

Suite

×1 double bed

Room Size: 37 m²

x 2

Twin Room - Non-Smoking

×2 king beds

Room Size: 10 m²

x 2

Double Room - Non-Smoking

×1 king bed

Room Size: 10 m²

x 2

Triple Room with Double and Single Bed

×2 double beds

Room Size: 14 m²

x 3

Quadruple Room with One Double Bed and Two Single Beds

×3 double beds

Room Size: 16 m²

x 4

Family Room with Double and Two Single Beds

×3 double beds

Room Size: 16 m²

x 4

Deluxe Double Room - Non-Smoking

×1 king bed

x 2

Deluxe Twin Room - Non-Smoking

×2 king beds

x 2

Single Room - Non-Smoking

×1 king bed

x 1

Deluxe Double Room with Sea View

×1 double bed

x 2

Deluxe Twin Room with Sea View

×2 twin beds

x 2

Deluxe Triple Room with Sea View

×1 single bed + ×1 double bed

x 4

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