Best Western Manor Hotel | Hotel in Phoenix

8.3 (343 Reviews) Breakfast Free on site parking Free WiFi Room service Non smoking rooms Family rooms

Hotel for 2 Guests in Phoenix

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Hever Court Rd, Gravesend, DA12 5UQ, United Kingdom

Amenities

  • Packed lunches
  • Wine/Champagne
  • Kids' meals
  • Special diet meals (on request)
  • Bar
  • Shared lounge/TV area
  • Designated smoking area
  • Smoke-free property

Facility Overview

Internet

  • Internet

General

  • Shared lounge/TV area
  • Designated smoking area
  • Smoke-free property
  • Heating
  • Packed lunches
  • Family rooms
  • Facilities for disabled guests
  • Non-smoking rooms
  • Room service

Activities

  • Live sports events (broadcast)
  • Cycling
  • Golf course (within 2 miles)

Wellness

  • Fitness center

Food & Drink

  • Wine/Champagne
  • Kids' meals
  • Special diet meals (on request)
  • Bar

Front Desk Services

  • Invoice provided
  • Baggage storage
  • Express check-in/out
  • 24-hour front desk

Accessibility

  • Raised toilet
  • Toilet with grab rails
  • Wheelchair accessible

Cleaning Services

  • Daily housekeeping
  • Suit press
  • Ironing service
  • Dry cleaning
  • Laundry

Safety & Security

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Key card access
  • 24-hour security

Health & Safety

  • First aid kits available
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removed
  • Staff follow all safety protocols as directed by local authorities

Physical Distancing

  • Physical distancing rules followed
  • Cashless payment available
  • Contactless check-in/out

Cleaning & Disinfection

  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Guest accommodation disinfected between stays
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Use of cleaning chemicals that are effective against coronavirus

Policies

  • Check-in Check-in from 2:00 PM. The minimum age for check-in is 18
  • Check-out Check-out before 11:00 AM.
  • Pet Policy Pets are not allowed.
  • Other Policy A damage deposit of £100 is required on arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.

Reviews

Review scores

8.3 /10 · 343 reviews

Value for money 8.0

Location 8.5

Staff 9.2

Cleanliness 8.7

Comfort 8.8

Overall 8.3

Guest reviews

  • Harrison Verified guest review

    Positive Free parking in secure car park Close to town centre and motorway Good sized room and bathroom with good shower Great breakfast choices Easy checkout

  • Tony Verified guest review

    Positive The room was nice, a good size, clean and comfortable. Staff were friendly. Car park and hotel secure. Bar was available.

  • Zoe Verified guest review

    Positive Despite being fully booked staff were able to meet our request for a twin room and having originally booked a double. On arrival staff very welcoming, we ate here in the evening and had breakfast - good selection, hot cooked to order.

Room Arrangement

Room Type Room details Number of guests

Standard Twin Room

×2 twin beds

Room Size: 20 m²

x 2

Family Room with Double and Two Single Beds

×3 double beds

Room Size: 32 m²

x 4

Triple Room

×3 single beds

Room Size: 28 m²

x 3

Executive King Room - Non-Smoking

×1 king bed

Room Size: 25 m²

x 2

King Suite

×1 king bed

Room Size: 40 m²

x 2

Standard Double Room

×1 double bed

Room Size: 20 m²

x 2

Accessible Double Room with Kitchenette and Walk-In Shower

×4 double beds

Room Size: 30 m²

x 2

King studio with walk-in shower

×1 king bed

Room Size: 25 m²

x 2

Superior King Room with Kitchenette

×1 king bed

Room Size: 25 m²

x 2

Two-Bedroom Apartment with King and Two Double Beds - Lounge

×4 king beds

x 4

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