ibis Carlisle City Centre | Hotel in The Lanes Shopping Centre

7.9 (2,623 Reviews) Breakfast Free on site parking Restaurant Pet friendly Free WiFi Private bathroom

Hotel for 2 Guests in The Lanes Shopping Centre

Map loads automatically while you browse.

Botchergate, Carlisle, CA1 1RP, United Kingdom

Amenities

  • Restaurant
  • Packed lunches
  • Coffee house on site
  • Fruit
  • Wine/Champagne
  • Kids' meals
  • Special diet meals (on request)
  • Snack bar

Facility Overview

Internet

  • Internet

General

  • Smoke-free property
  • Heating
  • Soundproof rooms
  • Elevator
  • Family rooms
  • Facilities for disabled guests
  • Non-smoking rooms

Activities

  • Pool table

Food & Drink

  • Coffee house on site
  • Fruit
  • Wine/Champagne
  • Kids' meals
  • Special diet meals (on request)
  • Snack bar
  • Bar
  • Restaurant

Front Desk Services

  • Invoice provided

Services

  • Daily housekeeping
  • Shared lounge/TV area
  • Baggage storage
  • Fax/Photocopying
  • Packed lunches
  • Express check-in/out
  • Ironing service
  • 24-hour front desk

Accessibility

  • Bathroom emergency cord
  • Lowered sink
  • Raised toilet
  • Toilet with grab rails
  • Wheelchair accessible

Safety & Security

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Key card access
  • Safe

Health & Safety

  • Face masks for guests available
  • Thermometers for guests provided by property
  • Access to healthcare professionals
  • First aid kits available
  • Process in place to check health of guests
  • Hand sanitizer in guest accommodation and common areas
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removed
  • Staff follow all safety protocols as directed by local authorities

Physical Distancing

  • Screens or physical barriers between staff and guests in appropriate areas
  • Mobile app for room service
  • Physical distancing rules followed
  • Cashless payment available
  • Contactless check-in/out

Cleaning & Disinfection

  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Property cleaned by professional cleaning companies
  • Guest accommodation sealed after cleaning
  • Guest accommodation disinfected between stays
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Use of cleaning chemicals that are effective against coronavirus

Food & Drink Safety

  • Delivered food covered securely
  • Breakfast to-go containers
  • All plates, cutlery, glasses, and other tableware sanitized
  • Food can be delivered to guest accommodation
  • Physical distancing in dining areas

Policies

  • Check-in Check-in from 3:00 PM. The minimum age for check-in is 18
  • Check-out Check-out before 12:00 PM.
  • Other Policy Guests under the age of 18 can only check in with a parent or official guardian.
  • Other Policy A damage deposit of £50 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.

Reviews

Guest reviews

  • Michael Verified guest review

    Positive Room clean and tidy beds comfortable and shower 🚿 very good

  • Anne-marie Verified guest review

    Positive Locations is brilliant very clean hotel with friendly staff

  • Vicky Verified guest review

    Positive The breakfast was amazing, the lounge/bar area was nice. Staff were helpful and friendly.

Room Arrangement

Room Type Room details Number of guests

Double Room

×1 double bed

Room Size: 13 m²

x 2

Standard Twin Room

×2 twin beds

Room Size: 13 m²

x 2

Family Room with 1 Double Bed and 1 Single Bed

×2 double beds

Room Size: 1 m²

x 3

FAQ's

Places To Stay Near The Lanes Shopping Centre