Novotel London Excel | Hotel in The O2

8.2 (4,649 Reviews) Breakfast Private parking 2 restaurants Pet friendly Free WiFi Private bathroom

Hotel for 2 Guests in The O2

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7 Western Gateway Royal Victoria Dock,, Newham, London, E16 1AA, United Kingdom

Amenities

  • Restaurant
  • Wine/Champagne
  • Kids' meals
  • Breakfast in the room
  • Bar
  • Designated smoking area
  • Smoke-free property
  • Heating

Facility Overview

Internet

  • Internet

General

  • Designated smoking area
  • Smoke-free property
  • Heating
  • Soundproof rooms
  • Elevator
  • Family rooms
  • Facilities for disabled guests
  • Non-smoking rooms
  • Room service

Outdoors

  • Outdoor furniture
  • Terrace

Wellness

  • Steam room
  • Turkish/Steam Bath
  • Fitness center
  • Sauna

Food & Drink

  • Wine/Champagne
  • Kids' meals
  • Breakfast in the room
  • Bar
  • Restaurant

Front Desk Services

  • Invoice provided
  • Baggage storage
  • Express check-in/out
  • 24-hour front desk

Cleaning Services

  • Daily housekeeping
  • Ironing service
  • Dry cleaning

Business Facilities

  • Fax/Photocopying
  • Meeting/Banquet facilities

Safety & Security

  • Fire extinguishers
  • CCTV in common areas
  • Smoke alarms
  • Key card access
  • Safe

Health & Safety

  • Access to healthcare professionals
  • First aid kits available
  • Process in place to check health of guests
  • Hand sanitizer in guest accommodation and common areas
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removed
  • Staff follow all safety protocols as directed by local authorities

Physical Distancing

  • Cashless payment available
  • Contactless check-in/out

Cleaning & Disinfection

  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Guest accommodation disinfected between stays
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Use of cleaning chemicals that are effective against coronavirus

Policies

  • Check-in Check-in from 3:00 PM. The minimum age for check-in is 18
  • Check-out Check-out from 12:00 AM to 12:00 PM.
  • Pet Policy Pets are allowed.
  • Payment Policy Credit card and photo ID may be required at check-in.
  • Other Policy You need to let the property know what time you'll be arriving in advance.
  • Other Policy Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
  • Other Policy Please inform Novotel London Excel of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
  • Other Policy Guests under the age of 18 can only check in with a parent or official guardian.
  • Other Policy In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
  • Other Policy Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19).

Reviews

Guest reviews

  • Nasir Verified guest review

    Positive Great staff and location. Hotel was clean and all facilities were awesome. Ali at reception went out of the way to help us at check in. I was traveling with my family and we got two rooms at two different floors. He helped us get two rooms close by on the same floor.

  • Helen Verified guest review

    Positive The restaurant staff were so friendly and accommodating. The reception staff were great. All round very positive stay

  • Oluwaseyi Verified guest review

    Positive It was a pleasant experience. Receptionists were excellent. Alli did excellent at the front desk. Rooms were cleaned at the right time and always left impeccable.

Room Arrangement

Room Type Room details Number of guests

Standard Double Room with Two Single Beds

×2 double beds

Room Size: 25 m²

x 2

Superior Room with 1 Queen size bed + convertible sofa

×2 queen beds

Room Size: 25 m²

x 4

Executive Premium Queen Room

×1 queen bed

Room Size: 25 m²

x 2

Standard Room with 1 Queen size bed + convertible sofa

×2 queen beds

Room Size: 25 m²

x 4

Standard Queen Room

×1 queen bed

Room Size: 25 m²

x 2

FAQ's

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