arc Shopping Centre Hotels

The Abbey Hotel & Apartments | Hotel in arc Shopping Centre

9.0 (390 Reviews) Breakfast Free on site parking Free WiFi View Private bathroom Non smoking rooms
a living room with a loft bed and a table at The Abbey Hotel & Apartments in Bury Saint Edmunds
a hotel room with a bed and chairs and a table at The Abbey Hotel & Apartments in Bury Saint Edmunds a bathroom with a sink and a toilet and a shower at The Abbey Hotel & Apartments in Bury Saint Edmunds a living room with a kitchen and a table at The Abbey Hotel & Apartments in Bury Saint Edmunds a living room with a tv and a chair and a table at The Abbey Hotel & Apartments in Bury Saint Edmunds

Hotel for 2 Guests in arc Shopping Centre

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35 Southgate Street, Bury Saint Edmunds, IP33 2AZ, United Kingdom

Amenities

  • Grocery deliveries
  • Wine/Champagne
  • Special diet meals (on request)
  • Breakfast in the room
  • Shared kitchen
  • Picnic area
  • Adults only
  • Designated smoking area

Facility Overview

Internet

  • Internet

General

  • Grocery deliveries
  • Adults only
  • Designated smoking area
  • Smoke-free property
  • Hypoallergenic room available
  • Heating
  • Non-smoking rooms

Outdoors

  • Picnic area
  • Outdoor furniture
  • Garden

Food & Drink

  • Wine/Champagne
  • Special diet meals (on request)
  • Breakfast in the room

Front Desk Services

  • Invoice provided
  • Private check-in/out
  • Baggage storage
  • Express check-in/out

Cleaning Services

  • Daily housekeeping
  • Ironing service
  • Laundry

Family

  • Board games/Puzzles

Business Facilities

  • Fax/Photocopying

Kitchen

  • Shared kitchen

Safety & Security

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key access
  • 24-hour security

Health & Safety

  • Face masks for guests available
  • Thermometers for guests provided by property
  • Access to healthcare professionals
  • First aid kits available
  • Hand sanitizer in guest accommodation and common areas
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removed
  • Staff follow all safety protocols as directed by local authorities

Physical Distancing

  • Cashless payment available
  • Contactless check-in/out

Policies

  • Check-in Check-in from 1:00 PM to 10:00 PM. The minimum age for check-in is 18
  • Check-out Check-out before 10:30 AM.
  • Pet Policy Pets are not allowed.
  • Payment Policy Credit card and photo ID may be required at check-in.
  • Other Policy You need to let the property know what time you'll be arriving in advance.
  • Other Policy Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
  • Other Policy Please inform The Abbey Hotel & Apartments of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Reviews

Review scores

9.0 /10 · 390 reviews

Value for money 8.8

Location 9.1

Staff 9.8

Cleanliness 9.4

Comfort 9.3

Overall 9.0

Guest reviews

  • Helen Verified guest review

    Positive Excellent service, very friendly staff, went above and beyond.

  • Alison Verified guest review

    Positive The staff were fantastic. There is a car park with a charger for my electric car. Really comfortable bed. Lots of comfortable places to sit around the building. Great selection of books to read and games to play. There's a kitchen with a dining table where we could heat up ready meals and sit and eat when it was too cold and rainy to venture out in the eveni

  • Esther Verified guest review

    Positive The inn is a beautifully restored Tudor era building. The breakfast was cooked to order and plentiful, with good coffee. When I asked the hostess where I could do laundry because we had been traveling for a week, she offered to do it for us, and returned it to us next day: clean, dry, and folded.

Room Arrangement

Room Type Room details Number of guests

Classic Double Room

×1 double bed

Room Size: 30 m²

x 2

Apartment

×1 king bed

Room Size: 48 m²

x 2

Superior Cottage

×1 king bed

Room Size: 55 m²

x 2

Classic Double Room with Bath

×1 double bed

Room Size: 20 m²

x 2

Deluxe Double Room

×1 double bed

Room Size: 24 m²

x 2

Two-Bedroom House

Bedroom 1 ×1 king bed

Bedroom 2 ×1 king bed

Room Size: 110 m²

x 4

Single Room with Shower

×2 single beds

Room Size: 15 m²

x 1

FAQ's

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