The Westin London City | Hotel in One New Change

8.9 (521 Reviews) Breakfast Private parking Pool 2 restaurants Airport shuttle Pool – indoor (kids)

Hotel for 2 Guests in One New Change

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60 Upper Thames Street, City of London, London, EC4V 3AD, United Kingdom

Amenities

  • Restaurant
  • Wine/Champagne
  • Kids' meals
  • Special diet meals (on request)
  • Breakfast in the room
  • Bar
  • Shared lounge/TV area
  • Air conditioning

Facility Overview

Internet

  • Internet

General

  • Shared lounge/TV area
  • Air conditioning
  • Smoke-free property
  • Heating
  • Soundproof rooms
  • Elevator
  • Family rooms
  • Facilities for disabled guests
  • Airport shuttle
  • Airport pickup
  • Airport drop-off
  • Non-smoking rooms

Activities

  • Live music/Performance
  • Happy hour

Wellness

  • Pool – indoor (kids)
  • Kids' pool
  • Locker rooms
  • Personal trainer
  • Fitness
  • Full-body massage
  • Hand massage
  • Head massage
  • Foot massage
  • Neck massage
  • Back massage
  • Spa/Wellness packages

Food & Drink

  • Wine/Champagne
  • Kids' meals
  • Special diet meals (on request)
  • Breakfast in the room
  • Bar
  • Restaurant

Front Desk Services

  • Invoice provided
  • Concierge
  • Baggage storage
  • Express check-in/out
  • 24-hour front desk

Accessibility

  • Lowered sink
  • Toilet with grab rails

Cleaning Services

  • Daily housekeeping
  • Ironing service
  • Dry cleaning
  • Laundry

Business Facilities

  • Fax/Photocopying
  • Meeting/Banquet facilities

Safety & Security

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security

Health & Safety

  • Face masks for guests available
  • First aid kits available
  • Process in place to check health of guests
  • Hand sanitizer in guest accommodation and common areas
  • Staff follow all safety protocols as directed by local authorities

Physical Distancing

  • Mobile app for room service
  • Physical distancing rules followed
  • Cashless payment available
  • Contactless check-in/out

Policies

  • Check-in Check-in from 3:00 PM. The minimum age for check-in is 18
  • Check-out Check-out before 11:00 AM.
  • Pet Policy Pets are allowed.

Reviews

Review scores

8.9 /10 · 521 reviews

Value for money 8.3

Location 9.1

Staff 9.3

Cleanliness 9.4

Comfort 9.4

Overall 8.9

Guest reviews

  • Sheila Verified guest review

    Positive I appreciated the attentiveness and courteousness of the staff.

  • Chantel Verified guest review

    Positive Interior was beautiful, modern, clean and spacious

  • Naghmeh Verified guest review

    Positive The concierge at the hotel was extremely cooperative and helpful. I’d like to give him special recognition for his excellent service

Room Arrangement

Room Type Room details Number of guests

Signature King Room

×1 king bed

Room Size: 30 m²

x 2

Signature Family Room

×2 double beds

Room Size: 30 m²

x 4

Luxury King Room - Top Floor

×1 king bed

Room Size: 30 m²

x 2

Classic King Room

×1 king bed

Room Size: 30 m²

x 2

Privilege King Room - High Floor

×1 king bed

Room Size: 30 m²

x 2

Luxury Family Room

×2 double beds

Room Size: 30 m²

x 4

St Paul's Duplex Suite - City View

×1 king bed

Room Size: 60 m²

x 3

One-Bedroom Executive King Suite with City View

×1 king bed

Room Size: 95 m²

x 4

The Cadogan, Three-Bedroom Residence

×3 king beds

Room Size: 269 m²

x 6

The Grosvenor, Three-Bedroom Residence

×3 king beds

Room Size: 269 m²

x 6

FAQ's

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