voco St. David's Cardiff by IHG | Hotel in Mermaid Quay

8.9 (4,136 Reviews) Breakfast Indoor swimming pool Restaurant Spa Pet friendly Balcony

Hotel for 2 Guests in Mermaid Quay

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Havannah Street, Cardiff Bay, Cardiff, CF10 5SD, United Kingdom

Amenities

  • Restaurant
  • Packed lunches
  • Wine/Champagne
  • Kids' meals
  • Special diet meals (on request)
  • Breakfast in the room
  • Bar
  • Pet bowls

Facility Overview

Internet

  • Internet

General

  • Pet bowls
  • Pet basket
  • Designated smoking area
  • Air conditioning
  • Smoke-free property
  • Heating
  • Packed lunches
  • Soundproof rooms
  • Elevator
  • Family rooms
  • Facilities for disabled guests
  • Non-smoking rooms

Outdoors

  • Outdoor furniture
  • Sun deck
  • Terrace

Wellness

  • Indoor swimming pool
  • Locker rooms
  • Fitness
  • Full-body massage
  • Head massage
  • Neck massage
  • Back massage
  • Spa/Wellness packages
  • Spa lounge/Relaxation area
  • Spa facilities
  • Light therapy
  • Body wrap

Food & Drink

  • Wine/Champagne
  • Kids' meals
  • Special diet meals (on request)
  • Breakfast in the room
  • Bar
  • Restaurant

Front Desk Services

  • Invoice provided
  • Private check-in/out
  • Concierge
  • Baggage storage
  • Express check-in/out
  • 24-hour front desk

Cleaning Services

  • Daily housekeeping
  • Suit press
  • Dry cleaning
  • Laundry

Business Facilities

  • Fax/Photocopying
  • Business center
  • Meeting/Banquet facilities

Safety & Security

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Key card access
  • 24-hour security
  • Safe

Health & Safety

  • Face masks for guests available
  • Access to healthcare professionals
  • First aid kits available
  • Hand sanitizer in guest accommodation and common areas
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removed
  • Staff follow all safety protocols as directed by local authorities

Physical Distancing

  • Screens or physical barriers between staff and guests in appropriate areas
  • Physical distancing rules followed
  • Cashless payment available
  • Contactless check-in/out

Cleaning & Disinfection

  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Guest accommodation sealed after cleaning
  • Guest accommodation disinfected between stays
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Use of cleaning chemicals that are effective against coronavirus

Policies

  • Check-in Check-in from 3:00 PM. The minimum age for check-in is 18
  • Check-out Check-out before 11:00 AM.
  • Pet Policy Pets are allowed.
  • Payment Policy Credit card and photo ID may be required at check-in.
  • Other Policy You need to let the property know what time you'll be arriving in advance.
  • Other Policy Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
  • Other Policy Please inform voco St. David's Cardiff by IHG of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
  • Other Policy A damage deposit of £50 is required on arrival. This will be collected by credit card. You should be reimbursed within 14 days of check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.

Reviews

Guest reviews

  • Joseph Verified guest review

    Positive We loved the view from our room, the breakfast and the spa. Service was excellent at all times. You can take a boat from the local dock into the city or take the train.

  • Avni Verified guest review

    Positive Great room size with two large beds and space for cots. Overlooking the bay, with a large patio/ balcony.

  • Ryanne Verified guest review

    Positive Rooms were very comfortable and parking lot was right next to hotel.

Room Arrangement

Room Type Room details Number of guests

Standard Room

×1 double bed

Room Size: 31 m²

x 2

Standard King Room

×1 king bed

Room Size: 31 m²

x 2

Standard King Room with Balcony - Mid Floor

×1 king bed

Room Size: 31 m²

x 2

Standard King Room with Balcony and Minifridge

×1 king bed

Room Size: 31 m²

x 2

Standard King Room with Balcony - Mid Floor

×1 king bed

Room Size: 31 m²

x 2

One-Bedroom King Suite with Harbor View

×1 king bed

Room Size: 54 m²

x 3

King Room with Balcony

×1 king bed

Room Size: 40 m²

x 2

King Suite with Harbor View

×1 king bed

Room Size: 54 m²

x 2

Standard Twin Room with Balcony - Accessible

×2 twin beds

Room Size: 31 m²

x 2

Standard Room with Two Queen Beds

×2 queen beds

Room Size: 31 m²

x 4

Super Premium King Room - Tiger Bay

×1 king bed

Room Size: 31 m²

x 2

Super Junior King Suite - Tiger Bay

×1 king bed

Room Size: 40 m²

x 2

Super King Suite with Harbor and Bay View - Tiger Bay

×1 king bed

Room Size: 54 m²

x 2

FAQ's

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