3035 Parkway, Pigeon Forge, TN 37863, United States
Accommodations By Willow Brook Lodge | Hotel in Alcatraz East Crime Museum
Hotel for 4 Guests in Alcatraz East Crime Museum
Comfortable Accommodations
Accommodations By Willow Brook Lodge is located in Alcatraz East Crime Museum.
This 4 Guests Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Breakfast, Free on-site parking, 2 swimming pools, and several others. This is a 3 star rated property and has over 16 reviews with the average score of 8.0. Coming to Alcatraz East Crime Museum and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.
You can check the reviews and description of this 4 Guests Hotel if you want to learn more about this NearbyHoliday place in Alcatraz East Crime Museum. These details are authentic, as they are provided by our partner, booking.com.
This Accommodations By Willow Brook Lodge in Alcatraz East Crime Museum is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed "Accommodations By Willow Brook Lodge". We solely rely on their shared details and are regarded as "accurate". If you have any concerns about the information or accuracy describing this Hotel, please let us know.
Amenities
- Restaurant
- Vending machine (snacks)
- Vending machine (drinks)
- Kid-friendly buffet
- Picnic area
- Shared lounge/TV area
- Designated smoking area
- Air conditioning
Facility Overview
Internet
- Internet
General
- Shared lounge/TV area
- Vending machine (snacks)
- Vending machine (drinks)
- Designated smoking area
- Air conditioning
- Smoke-free property
- Heating
- Elevator
- Family rooms
- Facilities for disabled guests
- Non-smoking rooms
Outdoors
- Picnic area
- Outdoor furniture
- Sun deck
- Terrace
Wellness
- Pool 1 – outdoor
- Pool 2 – indoor
- Kids' pool
- Beach umbrellas
- Beach chairs/Loungers
- Waterslide
- Hot tub/Jacuzzi
Food & Drink
- Kid-friendly buffet
- Restaurant
Front Desk Services
- Invoice provided
- Private check-in/out
- Concierge
- Baggage storage
- Express check-in/out
- 24-hour front desk
Accessibility
- Lowered sink
- Raised toilet
- Toilet with grab rails
- Wheelchair accessible
Cleaning Services
- Daily housekeeping
- Laundry
Business Facilities
- Fax/Photocopying
- Business center
Safety & Security
- Fire extinguishers
- CCTV in common areas
- Smoke alarms
- Security alarm
- Key card access
- 24-hour security
Health & Safety
- Face masks for guests available
- Access to healthcare professionals
- First aid kits available
- Hand sanitizer in guest accommodation and common areas
- Shared stationery (e.g. printed menus, magazines, pens, paper) removed
- Staff follow all safety protocols as directed by local authorities
Physical Distancing
- Screens or physical barriers between staff and guests in appropriate areas
- Physical distancing rules followed
- Cashless payment available
- Contactless check-in/out
Policies
- Check-in Check-in from 4:00 PM to 12:00 AM. The minimum age for check-in is 21
- Check-out Check-out from 12:00 AM to 11:00 AM.
- Pet Policy Pets are not allowed.
- Payment Policy Credit card and photo ID may be required at check-in.
- Other Policy Parties/events are not allowed
- Other Policy Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
- Other Policy This property does not accommodate bachelor(ette) or similar parties.
- Other Policy Guests under the age of 18 can only check in with a parent or official guardian.
Reviews
Review scores
Value for money 8.1
Location 9.4
Staff 9.1
Cleanliness 8.1
Comfort 8.4
Overall 8.0
Guest reviews
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Kaitlyn Verified guest review
Positive The staff was super friendly and the kids loved the water slide. The pool is heated so it stays open really late.
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Melissa Verified guest review
Positive Everything was great from check in to check out. We added a second night with no hassle and in the same room. The staff were so welcoming and friendly from the time we entered over the threshold. Good Breakfast. Clean and comfortable accommodations. Could not ask for a more convenient location. Highly recommend. Kudos to this establishment.
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Robert Verified guest review
Positive Clean ,Quite comfortable rooms that was close to The Leconte Center.
Room Arrangement
| Room Type | Room details | Number of guests |
|---|---|---|
| ×2 queen beds Room Size: 25 m² | x 4 | |
| ×2 king beds Room Size: 33 m² | x 4 | |
| ×2 queen beds Room Size: 33 m² | x 4 | |
| ×2 king beds Room Size: 25 m² | x 4 |