11000 W 8 Mile Rd., Ferndale, MI 48220, United States
American Inn & Suites | Hotel in Detroit Zoo
3.6
(568 Reviews)
Free WiFi Free parking Bathtub Air conditioning 24 hour front desk Key card access
Hotel for 4 Guests in Detroit Zoo
Comfortable Accommodations
Amenities
- Vending machine (snacks)
- Vending machine (drinks)
- Adults only
- Designated smoking area
- Air conditioning
- Smoke-free property
- Heating
- Elevator
Facility Overview
Internet
- Internet
General
- Adults only
- Designated smoking area
- Air conditioning
- Smoke-free property
- Heating
- Elevator
- Facilities for disabled guests
- Non-smoking rooms
Services
- Shared lounge/TV area
- Vending machine (snacks)
- Vending machine (drinks)
- Private check-in/out
- ATM on site
- Express check-in/out
- Laundry
- 24-hour front desk
Accessibility
- Auditory guidance
- Visual aids (Braille)
- Toilet with grab rails
- Wheelchair accessible
Safety & Security
- Fire extinguishers
- CCTV outside property
- CCTV in common areas
- Smoke alarms
- Security alarm
- Key card access
- Key access
- 24-hour security
Health & Safety
- Staff follow all safety protocols as directed by local authorities
Physical Distancing
- Screens or physical barriers between staff and guests in appropriate areas
- Cashless payment available
Cleaning & Disinfection
- Guests have the option to cancel any cleaning services for their accommodation during their stay
- Linens, towels, and laundry washed in accordance with local authority guidelines
- Use of cleaning chemicals that are effective against coronavirus
Food & Drink Safety
- Delivered food covered securely
- Food can be delivered to guest accommodation
Policies
- Check-in Check-in from 3:00 PM to 12:00 AM. The minimum age for check-in is 21
- Check-out Check-out from 8:00 AM to 12:00 PM.
- Pet Policy Pets are not allowed.
- Payment Policy Credit card and photo ID may be required at check-in.
- Other Policy Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
- Other Policy A damage deposit of US$100 is required on arrival. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full, in cash, subject to an inspection of the property.
Reviews
Review scores
Value for money 4.9
Location 5.1
Staff 5.4
Cleanliness 4.5
Comfort 4.6
Overall 3.6
Guest reviews
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Richard Verified guest review
Positive Good location for what I needed for 2 nights. The ground floor hall way was under some flooring construction but not too inconvenient. Some of the flooring was not secure although you could walk on it. (I'm sure it is fixed now..) The front desk help was very helpful checking in and checking out. As a former "Detroiter" I was familiar with the surrounding ar
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Harveshia Verified guest review
Positive The room was at a great value. The staff was very nice and helpful
-
Lee Verified guest review
Positive I originally booked accommodation for November 7th, but the website redirected me to Sunday, November 9th. Because I was traveling, I hurriedly paid. However, the two female managers at the front desk kindly helped me cancel the payment and order for November 9th and paid and rebooked for November 7th. Although I haven't received a refund email or phone call
Room Arrangement
| Room Type | Room details | Number of guests |
|---|---|---|
| ×2 double beds Room Size: 22 m² | x 4 | |
| ×2 double beds Room Size: 24 m² | x 3 | |
| ×1 king bed Room Size: 22 m² | x 2 | |
| ×1 king bed Room Size: 26 m² | x 2 | |
| ×1 king bed Room Size: 24 m² | x 2 |
FAQ's
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