Phoenix Hotels

Best Western Chicago Downtown-River North | Hotel in Phoenix

7.3 (2,033 Reviews) Private parking Indoor swimming pool Restaurant Free WiFi Room service Non smoking rooms

Hotel for 2 Guests in Phoenix

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125 West Ohio Street, River North, Chicago, IL 60610, United States

Amenities

  • Restaurant
  • Vending machine (drinks)
  • Bar
  • Air conditioning
  • Smoke-free property
  • Heating
  • Elevator
  • Family rooms

Facility Overview

Internet

  • Internet

General

  • Vending machine (drinks)
  • Air conditioning
  • Smoke-free property
  • Heating
  • Elevator
  • Family rooms
  • Non-smoking rooms
  • Room service

Outdoors

  • Outdoor furniture
  • Sun deck
  • Terrace

Wellness

  • Indoor swimming pool
  • Locker rooms
  • Fitness
  • Beach chairs/Loungers
  • Fitness center

Food & Drink

  • Bar
  • Restaurant

Front Desk Services

  • Concierge
  • Baggage storage
  • 24-hour front desk

Cleaning Services

  • Daily housekeeping
  • Dry cleaning
  • Laundry

Business Facilities

  • Fax/Photocopying
  • Business center

Safety & Security

  • Fire extinguishers
  • Smoke alarms
  • Key card access
  • Safe

Health & Safety

  • First aid kits available
  • Hand sanitizer in guest accommodation and common areas
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removed
  • Staff follow all safety protocols as directed by local authorities

Physical Distancing

  • Physical distancing rules followed

Cleaning & Disinfection

  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Guest accommodation disinfected between stays
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Use of cleaning chemicals that are effective against coronavirus

Policies

  • Check-in Check-in from 3:00 PM. The minimum age for check-in is 21
  • Check-out Check-out before 11:00 AM.
  • Pet Policy Pets are not allowed.
  • Payment Policy Credit card and photo ID may be required at check-in.
  • Other Policy Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
  • Other Policy A damage deposit of US$250 is required on arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.

Reviews

Guest reviews

  • Michelle Verified guest review

    Positive The beds were comfortable & it offers room service.

  • Robert Verified guest review

    Positive The hotel was located near all the places we needed to go to.

  • Robert Verified guest review

    Positive Liked their restaurant. Liked the parking price and ease of getting in and out. o, they are a little short of spaces for late night. Very friendly front desk people.

Room Arrangement

Room Type Room details Number of guests

King Room

×1 king bed

Room Size: 28 m²

x 2

Double Room with Two Double Beds

×2 double beds

Room Size: 32 m²

x 4

King Suite

×2 king beds

Room Size: 42 m²

x 3

Double Suite with Two Double Beds

×3 double beds

Room Size: 46 m²

x 6

Deluxe King Suite with Roll-In Shower - Disability Access

×2 king beds

Room Size: 51 m²

x 4

King Suite with Bath Tub - Disability Access

×2 king beds

Room Size: 51 m²

x 4

Deluxe King Suite

×2 king beds

Room Size: 51 m²

x 4

One-Bedroom King Suite

×2 king beds

Room Size: 51 m²

x 4

King Room with Bath Tub - Disability Access Room/Non-Smoking

×1 king bed

Room Size: 32 m²

x 2

Two-Bedroom Suite with One King and Two Double Beds with Sofa Bed - Non-Smoking

×4 king beds

Room Size: 51 m²

x 8

Larger Double Room with Two Double Beds

×2 double beds

Room Size: 32 m²

x 4

Double Room with Two Double Beds and Bath Tub - Mobility Accessible

×2 double beds

Room Size: 32 m²

x 4

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