City Express by Marriott Charlotte South End | Hotel in Charlotte Douglas International Airport

8.0 (96 Reviews) Breakfast Free on site parking Airport shuttle (free) Free WiFi Non smoking rooms Facilities for disabled guests

Hotel for 2 Guests in Charlotte Douglas International Airport

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242 East Woodlawn Road, Charlotte, 28217, United States

Amenities

  • Convenience store on site
  • Designated smoking area
  • Air conditioning
  • Smoke-free property
  • Heating
  • Elevator
  • Facilities for disabled guests
  • Non-smoking rooms

Facility Overview

Internet

  • Internet

General

  • Convenience store on site
  • Designated smoking area
  • Air conditioning
  • Smoke-free property
  • Heating
  • Elevator
  • Facilities for disabled guests
  • Non-smoking rooms

Outdoors

  • Outdoor furniture

Wellness

  • Fitness
  • Fitness center

Front Desk Services

  • Invoice provided

Services

  • Daily housekeeping
  • Private check-in/out
  • Baggage storage
  • Fax/Photocopying
  • Express check-in/out
  • Laundry
  • Airport shuttle
  • Airport pickup
  • Airport drop-off
  • 24-hour front desk

Safety & Security

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safe

Health & Safety

  • Face masks for guests available
  • First aid kits available
  • Hand sanitizer in guest accommodation and common areas
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removed
  • Staff follow all safety protocols as directed by local authorities

Physical Distancing

  • Screens or physical barriers between staff and guests in appropriate areas
  • Physical distancing rules followed
  • Cashless payment available
  • Contactless check-in/out

Cleaning & Disinfection

  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Guest accommodation sealed after cleaning
  • Guest accommodation disinfected between stays
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Use of cleaning chemicals that are effective against coronavirus

Food & Drink Safety

  • Physical distancing in dining areas

Policies

  • Check-in Check-in from 3:00 PM. The minimum age for check-in is 21
  • Check-out Check-out before 11:00 AM.
  • Pet Policy Pets are not allowed.
  • Payment Policy Credit card and photo ID may be required at check-in.
  • Other Policy Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
  • Other Policy In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
  • Other Policy Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19).
  • Other Policy Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.
  • Other Policy A damage deposit of US$100 is required on arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.

Reviews

Review scores

8.0 /10 · 96 reviews

Value for money 8.3

Location 8.3

Staff 8.7

Cleanliness 8.5

Comfort 8.6

Overall 8.0

Guest reviews

  • Deanna Verified guest review

    Positive customer service was Great, room was clean and bed was so soft

  • Kenneth Verified guest review

    Positive Convenient to the highway and restaurants for dinner

  • Kimberly Verified guest review

    Positive The location was great! We were able to ride the train to the concert, which was a big help. I'm grateful the staff shared that information with us. It was close to food places and other stores.

Room Arrangement

Room Type Room details Number of guests

Queen Room with Two Queen Beds

×2 queen beds

Room Size: 28 m²

x 2

King Room

×1 king bed

Room Size: 28 m²

x 2

FAQ's

Places To Stay Near Charlotte Douglas International Airport