Comfort Inn Matthews / Charlotte | Hotel in North Bethesda

7.8 (975 Reviews) Breakfast Free on site parking Free WiFi Private bathroom Non smoking rooms Facilities for disabled guests

Hotel for 4 Guests in North Bethesda

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1718 Windsor Crossing Drive, Matthews, NC 28105, United States

Amenities

  • Vending machine (snacks)
  • Vending machine (drinks)
  • Designated smoking area
  • Air conditioning
  • Smoke-free property
  • Heating
  • Elevator
  • Facilities for disabled guests

Facility Overview

Internet

  • Internet

General

  • Designated smoking area
  • Air conditioning
  • Smoke-free property
  • Heating
  • Elevator
  • Facilities for disabled guests
  • Non-smoking rooms

Wellness

  • Fitness center

Services

  • Daily housekeeping
  • Vending machine (snacks)
  • Vending machine (drinks)
  • Fax/Photocopying
  • Business center
  • 24-hour front desk
  • Meeting/Banquet facilities

Accessibility

  • Toilet with grab rails
  • Wheelchair accessible

Safety & Security

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Key card access

Health & Safety

  • Hand sanitizer in guest accommodation and common areas
  • Staff follow all safety protocols as directed by local authorities

Physical Distancing

  • Screens or physical barriers between staff and guests in appropriate areas
  • Physical distancing rules followed
  • Cashless payment available

Cleaning & Disinfection

  • Guest accommodation disinfected between stays
  • Linens, towels, and laundry washed in accordance with local authority guidelines

Policies

  • Check-in Check-in from 3:00 PM. The minimum age for check-in is 21
  • Check-out Check-out before 11:00 AM.
  • Pet Policy Pets are not allowed.
  • Payment Policy Credit card and photo ID may be required at check-in.
  • Other Policy Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
  • Other Policy Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19).
  • Other Policy Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.
  • Other Policy In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary, and other relevant info on dates where such guidelines exist.
  • Other Policy Due to the coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.
  • Other Policy A damage deposit of US$100 is required on arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.

Reviews

Review scores

7.8 /10 · 975 reviews

Value for money 8.2

Location 8.6

Staff 8.6

Cleanliness 8.0

Comfort 7.9

Overall 7.8

Guest reviews

  • Jaroslaw Verified guest review

    Positive My room was upgraded. I come to Matthews once a year and always make a reservation in this hotel.

  • Aury Verified guest review

    Positive It was good for 2 night good breakfast nice staff overall good would stay again

  • Helen Verified guest review

    Positive Location. It was walking distance to a grocery store and some food chains. Water pressure. Strong water pressure

Room Arrangement

Room Type Room details Number of guests

Queen Room with Two Queen Beds - Non-Smoking

×2 king beds

Room Size: 34 m²

x 4

King Room - Non-Smoking

×1 king bed

Room Size: 34 m²

x 2

King Room - Accessible/Non-Smoking

×1 king bed

Room Size: 34 m²

x 2

FAQ's

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