Mall St. Matthews Hotels

DuPont Suites - Louisville | Hotel in Mall St. Matthews

7.9 (540 Reviews) Free on site parking Free WiFi Private bathroom Non smoking rooms Family rooms Facilities for disabled guests
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Hotel for 2 Guests in Mall St. Matthews

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1401 Browns Lane, Louisville, KY 40207, United States

Amenities

  • Vending machine (snacks)
  • Vending machine (drinks)
  • Picnic area
  • BBQ facilities
  • Designated smoking area
  • Air conditioning
  • Smoke-free property
  • Heating

Facility Overview

Internet

  • Internet

General

  • Designated smoking area
  • Air conditioning
  • Smoke-free property
  • Heating
  • Facilities for disabled guests
  • Non-smoking rooms

Outdoors

  • Outdoor fireplace
  • Picnic area
  • Outdoor furniture
  • BBQ facilities

Services

  • Daily housekeeping
  • Shared lounge/TV area
  • Vending machine (snacks)
  • Vending machine (drinks)
  • ATM on site
  • Baggage storage
  • Fax/Photocopying
  • Laundry
  • 24-hour front desk

Accessibility

  • Visual aids (tactile signs)
  • Visual aids (Braille)
  • Lowered sink
  • Raised toilet
  • Wheelchair accessible

Family

  • Family rooms

Safety & Security

  • Fire extinguishers
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security

Health & Safety

  • Thermometers for guests provided by property
  • Access to healthcare professionals
  • First aid kits available
  • Process in place to check health of guests
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removed
  • Staff follow all safety protocols as directed by local authorities

Physical Distancing

  • Screens or physical barriers between staff and guests in appropriate areas
  • Physical distancing rules followed
  • Cashless payment available
  • Contactless check-in/out

Cleaning & Disinfection

  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Property cleaned by professional cleaning companies
  • Guest accommodation sealed after cleaning
  • Guest accommodation disinfected between stays
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Use of cleaning chemicals that are effective against coronavirus

Food & Drink Safety

  • Delivered food covered securely
  • All plates, cutlery, glasses, and other tableware sanitized
  • Food can be delivered to guest accommodation
  • Physical distancing in dining areas

Policies

  • Check-in Check-in from 3:00 PM to 12:00 AM. The minimum age for check-in is 21
  • Check-out Check-out from 10:30 AM to 11:00 AM.
  • Pet Policy Pets are not allowed.
  • Payment Policy Credit card and photo ID may be required at check-in.
  • Other Policy You need to let the property know what time you'll be arriving in advance.
  • Other Policy Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
  • Other Policy Please inform DuPont Suites - Louisville of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
  • Other Policy Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
  • Other Policy Guests will receive a rental agreement which must be signed and returned to the property prior to arrival. If guests don't receive the agreement on time, they should contact the property management company at the number on the booking confirmation.
  • Other Policy Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19).

Reviews

Review scores

7.9 /10 · 540 reviews

Value for money 8.4

Location 8.4

Staff 8.6

Cleanliness 8.3

Comfort 8.3

Overall 7.9

Guest reviews

  • Susan Verified guest review

    Positive Great room and price. Would have loved a continental breakfast but overall, it was a good experience

  • Cory Verified guest review

    Positive The location was convenient and the staff were very helpful

  • Bryan Verified guest review

    Positive The cost was good. Fairly fresh remodel. Clean. Good neighborhood.

Room Arrangement

Room Type Room details Number of guests

Queen Room

×1 queen bed

Room Size: 28 m²

x 2

Queen Room with Two Queen Beds

×2 queen beds

Room Size: 28 m²

x 4

FAQ's

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