Alcatraz East Crime Museum Hotels

Hilton Vacation Club Mill Springs Lodge Pigeon Forge | Resort in Alcatraz East Crime Museum

9.6 (28 Reviews) Free on site parking Outdoor swimming pool Free WiFi Non smoking rooms Family rooms Facilities for disabled guests
an aerial view of an apartment complex at Hilton Vacation Club Mill Springs Lodge Pigeon Forge in Pigeon Forge
a bedroom with a large bed and a balcony at Hilton Vacation Club Mill Springs Lodge Pigeon Forge in Pigeon Forge a bathroom with a sink and a shower at Hilton Vacation Club Mill Springs Lodge Pigeon Forge in Pigeon Forge a pool with a gazebo and tables and chairs at Hilton Vacation Club Mill Springs Lodge Pigeon Forge in Pigeon Forge a kitchen with green cabinets and a kitchen island with chairs at Hilton Vacation Club Mill Springs Lodge Pigeon Forge in Pigeon Forge

2 Bedroom Resort in Alcatraz East Crime Museum

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2622 Laurel Crest Lane, Pigeon Forge, TN 37863, United States

Amenities

  • Picnic area
  • BBQ facilities
  • Air conditioning
  • Smoke-free property
  • Heating
  • Elevator
  • Family rooms
  • Facilities for disabled guests

Facility Overview

Internet

  • Internet

General

  • Air conditioning
  • Smoke-free property
  • Heating
  • Elevator
  • Family rooms
  • Facilities for disabled guests
  • Non-smoking rooms

Outdoors

  • Picnic area
  • Outdoor furniture
  • Sun deck
  • BBQ facilities
  • Terrace

Wellness

  • Outdoor swimming pool
  • Kids' pool
  • Beach umbrellas
  • Beach chairs/Loungers
  • Hot tub/Jacuzzi

Front Desk Services

  • Invoice provided

Services

  • Concierge
  • Laundry

Accessibility

  • Lowered sink
  • Toilet with grab rails
  • Wheelchair accessible

Safety & Security

  • Fire extinguishers
  • CCTV in common areas
  • Smoke alarms
  • Key card access
  • Key access
  • Safe

Health & Safety

  • Hand sanitizer in guest accommodation and common areas
  • Staff follow all safety protocols as directed by local authorities

Physical Distancing

  • Cashless payment available

Cleaning & Disinfection

  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Property cleaned by professional cleaning companies
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Use of cleaning chemicals that are effective against coronavirus

Policies

  • Check-in Check-in from 4:00 PM to 11:00 PM. The minimum age for check-in is 21
  • Check-out Check-out from 1:00 AM to 10:00 AM.
  • Pet Policy Pets are not allowed.
  • Payment Policy Credit card and photo ID may be required at check-in.
  • Other Policy You need to let the property know what time you'll be arriving in advance.
  • Other Policy Parties/events are not allowed
  • Other Policy Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
  • Other Policy Please inform Hilton Vacation Club Mill Springs Lodge Pigeon Forge of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
  • Other Policy This property does not accommodate bachelor(ette) or similar parties.
  • Other Policy A damage deposit of US$100 is required on arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.

Reviews

Review scores

9.6 /10 · 28 reviews

Value for money 9.8

Location 9.7

Staff 9.8

Cleanliness 9.7

Comfort 9.6

Overall 9.6

Guest reviews

  • Tammy Verified guest review

    Positive The location was great! Our rooms were very clean. Great updated kitchen and bath. Initially the staff did not see where we had already paid for the week but they resolved the issue quickly and were kind and apologetic during the process. I would definitely recommend to friend and family.

  • Law Verified guest review

    Positive The location was convenient to the event I was attending. The kitchenette was very useful. The room was spacious and clean. The bathroom was excellent.

  • Oswaldo Verified guest review

    Positive One of the best hotels I’ve ever stayed in, the staff is friendly, Jessica was very attentive and welcoming. The room was exceptionally clean and comfortable. Amazing stay!

Room Arrangement

Room Type Room details Number of guests

Two-Bedroom King Suite

Bedroom 1 ×2 king beds

Bedroom 2 ×2 king beds

Room Size: 114 m²

x 8

Three-Bedroom Presidential King Suite

Bedroom 1 ×2 king beds

Bedroom 2 ×1 king bed

Bedroom 3 ×2 king beds

Room Size: 234 m²

x 10

Studio 1 Queen with Sofabed

×2 queen beds

Room Size: 49 m²

x 4

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