Phoenix Hotels

Hotel Chicago West Loop, SureStay Collection by Best Western | Hotel in Phoenix

7.3 (813 Reviews) Pet friendly Free WiFi Non smoking rooms Facilities for disabled guests Air conditioning Fitness center

Hotel for 2 Guests in Phoenix

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1622 W Jackson Blvd, West Loop, Chicago, 60612-3208, United States

Amenities

  • Convenience store on site
  • Vending machine (snacks)
  • Vending machine (drinks)
  • Snack bar
  • Designated smoking area
  • Air conditioning
  • Smoke-free property
  • Heating

Facility Overview

Internet

  • Internet

General

  • Convenience store on site
  • Vending machine (snacks)
  • Vending machine (drinks)
  • Designated smoking area
  • Air conditioning
  • Smoke-free property
  • Heating
  • Elevator
  • Facilities for disabled guests
  • Non-smoking rooms

Activities

  • Temporary art galleries

Wellness

  • Fitness
  • Fitness center

Food & Drink

  • Snack bar

Front Desk Services

  • Invoice provided
  • Private check-in/out
  • ATM on site
  • Baggage storage
  • Express check-in/out
  • 24-hour front desk

Accessibility

  • Lowered sink
  • Wheelchair accessible

Cleaning Services

  • Daily housekeeping

Business Facilities

  • Fax/Photocopying
  • Business center

Safety & Security

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • Key access
  • 24-hour security
  • Safe

Health & Safety

  • Face masks for guests available
  • Access to healthcare professionals
  • First aid kits available
  • Hand sanitizer in guest accommodation and common areas
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removed
  • Staff follow all safety protocols as directed by local authorities

Physical Distancing

  • Physical distancing rules followed
  • Cashless payment available
  • Contactless check-in/out

Policies

  • Check-in Check-in from 4:00 PM. The minimum age for check-in is 18
  • Check-out Check-out before 12:00 PM.
  • Pet Policy Pets are allowed.
  • Payment Policy Credit card and photo ID may be required at check-in.
  • Other Policy Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
  • Other Policy In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
  • Other Policy Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19).
  • Other Policy In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property can only accept bookings from essential workers/permitted travelers on dates where such guidelines exist. Reasonable evidence must be provided on arrival. If it isn't provided, your booking will be canceled on arrival.
  • Other Policy Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.
  • Other Policy In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary, and other relevant info on dates where such guidelines exist.

Reviews

Review scores

7.3 /10 · 813 reviews

Value for money 7.3

Location 8.3

Staff 8.2

Cleanliness 7.9

Comfort 7.9

Overall 7.3

Guest reviews

  • Lauren Verified guest review

    Positive Has a small parking lot but I was able to get a parking pass for my entire stay, convenient location to nearby things. United Center was 10 mins away, subway was easy to get to. Didn't even use the car my whole stay. Staff was so friendly and helpful with questions. Room got so cold at night and the beds and pillows were amazing! My bf was obsessed with thei

  • John Verified guest review

    Positive Excellent location. Pleasant front office staff. Breakfast was adequate.

  • Rhonda Verified guest review

    Positive Location was great for the United center. Didn’t realize breakfast until last day. Was not discussed at check in.

Room Arrangement

Room Type Room details Number of guests

Double Room - Non-Smoking

×1 king bed

Room Size: 230 m²

x 2

Queen Room - Non-Smoking

×1 king bed

Room Size: 230 m²

x 2

King Room - Non-Smoking

×1 king bed

Room Size: 250 m²

x 2

King Room with Roll-In Shower - Disability/Non-Smoking

×1 king bed

Room Size: 250 m²

x 2

Double Room with Roll-in Shower - Disability Access/Non-Smoking

×1 king bed

Room Size: 225 m²

x 2

Small Double Room - Non-Smoking

×1 king bed

Room Size: 125 m²

x 2

FAQ's

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