JW Marriott Grand Rapids | Hotel in Van Andel Arena

8.7 (130 Reviews) Breakfast Private parking Indoor swimming pool Restaurant Spa Private bathroom

Hotel for 2 Guests in Van Andel Arena

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235 Louis Street Northwest, Grand Rapids, MI 49503, United States

Amenities

  • Restaurant
  • Convenience store on site
  • Coffee house on site
  • Wine/Champagne
  • Kids' meals
  • Bar
  • Designated smoking area
  • Air conditioning

Facility Overview

Internet

  • Internet

General

  • Convenience store on site
  • Designated smoking area
  • Air conditioning
  • Smoke-free property
  • Heating
  • Elevator
  • Family rooms
  • Facilities for disabled guests
  • Non-smoking rooms

Outdoors

  • Outdoor furniture
  • Sun deck

Activities

  • Bicycle rental

Wellness

  • Indoor swimming pool
  • Locker rooms
  • Fitness
  • Full-body massage
  • Hand massage
  • Head massage
  • Couples' massage
  • Foot massage
  • Neck massage
  • Back massage
  • Spa/Wellness packages
  • Spa lounge/Relaxation area

Food & Drink

  • Coffee house on site
  • Wine/Champagne
  • Kids' meals
  • Bar
  • Restaurant

Services

  • Concierge
  • ATM on site
  • Baggage storage
  • Fax/Photocopying
  • Dry cleaning
  • Laundry
  • 24-hour front desk
  • Meeting/Banquet facilities
  • Room service

Safety & Security

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safe

Health & Safety

  • Access to healthcare professionals
  • First aid kits available
  • Hand sanitizer in guest accommodation and common areas
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removed
  • Staff follow all safety protocols as directed by local authorities

Physical Distancing

  • Mobile app for room service
  • Physical distancing rules followed
  • Cashless payment available
  • Contactless check-in/out

Cleaning & Disinfection

  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Guest accommodation sealed after cleaning
  • Guest accommodation disinfected between stays
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Use of cleaning chemicals that are effective against coronavirus

Food & Drink Safety

  • Delivered food covered securely
  • Breakfast to-go containers
  • All plates, cutlery, glasses, and other tableware sanitized
  • Food can be delivered to guest accommodation
  • Physical distancing in dining areas

Policies

  • Check-in Check-in from 4:00 PM. There's no age requirement for check-in
  • Check-out Check-out before 12:00 PM.
  • Pet Policy Pets are not allowed.
  • Payment Policy Credit card and photo ID may be required at check-in.
  • Other Policy Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
  • Other Policy In the event of an early departure, the property will charge you the full amount for your stay.

Reviews

Review scores

8.7 /10 · 130 reviews

Value for money 8.3

Location 9.5

Staff 9.3

Cleanliness 9.2

Comfort 9.5

Overall 8.7

Guest reviews

  • Hadaway-nelson Verified guest review

    Positive Close to all of the attractions and activities. The amenities were incredible.

  • Johnathan Verified guest review

    Positive I loved the room it was very clean and the view was beautiful.

  • David Verified guest review

    Positive Premium hotel, premium location, premium facilities

Room Arrangement

Room Type Room details Number of guests

King or Queen Room with City View

×2 king beds

Room Size: 37 m²

x 2

Club Level King or Queen Room with City View

×2 king beds

Room Size: 37 m²

x 2

King or Queen Room with River View

×2 king beds

Room Size: 37 m²

x 2

Executive King Suite

×1 king bed

Room Size: 84 m²

x 2

Queen Room with Two Queen Beds and River View

×1 queen bed

Room Size: 37 m²

x 4

Queen Room with Two Queen Beds and City View

×1 queen bed

Room Size: 37 m²

x 4

Queen Room with Two Queen Beds and City View - Concierge Level

×1 queen bed

Room Size: 37 m²

x 4

FAQ's

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