Microtel Inn & Suites Newport News | Hotel in Patrick Henry Mall

6.7 (390 Reviews) Breakfast Free on site parking Free WiFi Private bathroom Family rooms Facilities for disabled guests

Hotel for 2 Guests in Patrick Henry Mall

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501 Operations Drive, Newport News, VA 23602, United States

Amenities

  • Vending machine (snacks)
  • Vending machine (drinks)
  • Air conditioning
  • Smoke-free property
  • Heating
  • Elevator
  • Family rooms
  • Facilities for disabled guests

Facility Overview

Internet

  • Internet

General

  • Air conditioning
  • Smoke-free property
  • Heating
  • Elevator
  • Family rooms
  • Facilities for disabled guests

Services

  • Vending machine (snacks)
  • Vending machine (drinks)
  • Laundry
  • Business center
  • 24-hour front desk

Health & Safety

  • Face masks for guests available
  • Thermometers for guests provided by property
  • Access to healthcare professionals
  • First aid kits available
  • Process in place to check health of guests
  • Hand sanitizer in guest accommodation and common areas
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removed
  • Staff follow all safety protocols as directed by local authorities

Physical Distancing

  • Screens or physical barriers between staff and guests in appropriate areas
  • Physical distancing rules followed

Cleaning & Disinfection

  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Property cleaned by professional cleaning companies
  • Guest accommodation sealed after cleaning
  • Guest accommodation disinfected between stays
  • Linens, towels, and laundry washed in accordance with local authority guidelines

Food & Drink Safety

  • Delivered food covered securely
  • All plates, cutlery, glasses, and other tableware sanitized
  • Food can be delivered to guest accommodation
  • Physical distancing in dining areas

Policies

  • Check-in Check-in from 3:00 PM. There's no age requirement for check-in
  • Check-out Check-out before 11:00 AM.
  • Pet Policy Pets are not allowed.
  • Payment Policy Credit card and photo ID may be required at check-in.
  • Other Policy Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
  • Other Policy Due to the coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

Reviews

Review scores

6.7 /10 · 390 reviews

Value for money 7.6

Location 8.2

Staff 8.2

Cleanliness 7.2

Comfort 7.2

Overall 6.7

Guest reviews

  • Jenkins Verified guest review

    Positive I liked the location, the cleanliness and it was quiet.

  • Melanie Verified guest review

    Positive Location was great. Close to where I needed to be and plenty of food locations that were open late. Gas stations nearby for early morning run since breakfast was not an option. Bed was comfortable

  • Yolanda Verified guest review

    Positive Coffee hot, fresh every day! Staff are pleasant and helpful. Overall, facility is clean, no odors. Vending machines are updated. Smokers stayed in designated area.

Room Arrangement

Room Type Room details Number of guests

Queen Room with Shower - Non-Smoking

×1 king bed

Room Size: 15 m²

x 2

Queen Room with Two Queen Beds and Shower - Non-Smoking

×2 king beds

Room Size: 21 m²

x 4

Queen Room - Hearing Accessible/Non-Smoking

×1 king bed

Room Size: 15 m²

x 2

Queen Room with Two Queen Beds - Hearing Accessible/Non-Smoking

×2 king beds

Room Size: 21 m²

x 4

Queen Room with Two Queen Beds and Roll-in Shower - Mobility/Hearing Accessible - Non-Smoking

×2 king beds

Room Size: 21 m²

x 4

FAQ's

Places To Stay Near Patrick Henry Mall