Platinum Inn | Hotel in Houston

7.9 (60 Reviews) Free on site parking Free WiFi Private bathroom Room service Family rooms Bathtub

Hotel for 2 Guests in Houston

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18836 Tomball Parkway, Houston, TX 77070, United States

Amenities

  • Picnic area
  • Designated smoking area
  • Air conditioning
  • Family rooms
  • 24-hour front desk
  • Room service
  • Internet
  • Outdoor furniture

Facility Overview

Internet

  • Internet

General

  • Designated smoking area
  • Air conditioning
  • Family rooms

Outdoors

  • Picnic area
  • Outdoor furniture

Services

  • 24-hour front desk
  • Room service

Safety & Security

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms

Health & Safety

  • First aid kits available
  • Hand sanitizer in guest accommodation and common areas
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removed
  • Staff follow all safety protocols as directed by local authorities

Physical Distancing

  • Screens or physical barriers between staff and guests in appropriate areas
  • Physical distancing rules followed
  • Cashless payment available

Cleaning & Disinfection

  • Property cleaned by professional cleaning companies
  • Guest accommodation sealed after cleaning
  • Guest accommodation disinfected between stays
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Use of cleaning chemicals that are effective against coronavirus

Food & Drink Safety

  • Delivered food covered securely
  • All plates, cutlery, glasses, and other tableware sanitized

Policies

  • Check-in Check-in from 3:00 PM to 12:00 AM. The minimum age for check-in is 21
  • Check-out Check-out from 6:00 AM to 11:00 AM.
  • Pet Policy Pets are not allowed.
  • Payment Policy Credit card and photo ID may be required at check-in.
  • Other Policy Parties/events are not allowed
  • Other Policy Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
  • Other Policy This property does not accommodate bachelor(ette) or similar parties.
  • Other Policy Guests under the age of 18 can only check in with a parent or official guardian.
  • Other Policy A damage deposit of US$50 is required on arrival. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full, in cash, subject to an inspection of the property.

Reviews

Review scores

7.9 /10 · 60 reviews

Value for money 8.1

Location 8.4

Staff 8.1

Cleanliness 8.1

Comfort 8.1

Overall 7.9

Guest reviews

  • Derham Verified guest review

    Positive Best room for at this price you will around Willowbrook. The staff is wonderful and personable, especially Stella. Give that employee a raise!

  • Evonne Verified guest review

    Positive I like the fact that the hotel's clean and located right off of a main highway.

  • Allison Verified guest review

    Positive Mr.Aritz has very good customer service.He went above & beyond.The hotel in general is great though.Needs to start serving breakfast.

Room Arrangement

Room Type Room details Number of guests

Standard King Room - Non-Smoking

×1 king bed

Room Size: 26 m²

x 2

Queen Room with Two Queen Beds - Non-Smoking

×2 king beds

Room Size: 28 m²

x 4

King Room - Smoking

×1 king bed

Room Size: 26 m²

x 3

Queen Room with Two Queen Beds - Smoking

×2 king beds

Room Size: 28 m²

x 4

King Room - Disability Access/Non-Smoking

×1 king bed

Room Size: 26 m²

x 2

FAQ's

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