Sonesta Select Detroit Novi | Hotel in Twelve Oaks Mall

6.6 (329 Reviews) Breakfast Free on site parking Indoor swimming pool Pet friendly Balcony Free Wifi

Hotel for 3 Guests in Twelve Oaks Mall

Map loads automatically while you browse.

42700 West 11 Mile Road, Novi, MI 48375, United States

Amenities

  • Coffee house on site
  • Snack bar
  • Designated smoking area
  • Air conditioning
  • Smoke-free property
  • Heating
  • Elevator
  • Family rooms

Facility Overview

Internet

  • Internet

General

  • Designated smoking area
  • Air conditioning
  • Smoke-free property
  • Heating
  • Elevator
  • Family rooms
  • Facilities for disabled guests
  • Non-smoking rooms

Wellness

  • Indoor swimming pool
  • Fitness center

Food & Drink

  • Coffee house on site
  • Snack bar

Front Desk Services

  • Invoice provided

Services

  • Baggage storage
  • Fax/Photocopying
  • Laundry
  • Business center
  • 24-hour front desk
  • Meeting/Banquet facilities

Safety & Security

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • Key access
  • 24-hour security

Health & Safety

  • Face masks for guests available
  • First aid kits available
  • Process in place to check health of guests
  • Hand sanitizer in guest accommodation and common areas
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removed
  • Staff follow all safety protocols as directed by local authorities

Physical Distancing

  • Screens or physical barriers between staff and guests in appropriate areas
  • Mobile app for room service
  • Physical distancing rules followed
  • Cashless payment available
  • Contactless check-in/out

Cleaning & Disinfection

  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Guest accommodation sealed after cleaning
  • Guest accommodation disinfected between stays
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Use of cleaning chemicals that are effective against coronavirus

Food & Drink Safety

  • Delivered food covered securely
  • Breakfast to-go containers
  • All plates, cutlery, glasses, and other tableware sanitized
  • Physical distancing in dining areas

Policies

  • Check-in Check-in from 4:00 PM. The minimum age for check-in is 21
  • Check-out Check-out before 11:00 AM.
  • Pet Policy Pets are allowed.
  • Payment Policy Credit card and photo ID may be required at check-in.
  • Other Policy You need to let the property know what time you'll be arriving in advance.
  • Other Policy Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
  • Other Policy Please inform Sonesta Select Detroit Novi of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
  • Other Policy In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
  • Other Policy A damage deposit of US$100 is required on arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.

Reviews

Review scores

6.6 /10 · 329 reviews

Value for money 7.3

Location 8.1

Staff 7.7

Cleanliness 7.3

Comfort 7.3

Overall 6.6

Guest reviews

  • Paula Verified guest review

    Positive The location was good, it was near things to do. The hotel room was nice and very comfortable.

  • Nicole Verified guest review

    Positive Had a room last minute also let us check-in early which was amazing!

  • Pamela Verified guest review

    Positive It was close to the suburban collection for my comic con adventure.

Room Arrangement

Room Type Room details Number of guests

King Room with Sofabed

×2 king beds

Room Size: 30 m²

x 3

Deluxe Two Queens

×2 queen beds

Room Size: 30 m²

x 4

Mobility/Hearing Accessible Guestroom King Roll-In Shower

×2 king beds

Room Size: 30 m²

x 3

Mobility/Hearing Accessible Guestroom King Tub

×2 king beds

Room Size: 30 m²

x 3

Hearing Accessible Guestroom King

×2 king beds

Room Size: 30 m²

x 3

Mobility/Hearing Accessible - Deluxe Two Queens with Tub

×2 queen beds

Room Size: 30 m²

x 4

Hearing Accessible - Deluxe Two Queens

×2 queen beds

Room Size: 30 m²

x 5

One-Bedroom King Suite with Balcony

Bedroom ×1 king bed

Living room ×1 king bed

Room Size: 42 m²

x 3

King Room with Balcony

×2 king beds

Room Size: 30 m²

x 3

Deluxe King with Small Balcony

×2 king beds

Room Size: 30 m²

x 3

Suite - Queen - Handicap Accessible

×1 queen bed

Room Size: 30 m²

x 2

Deluxe - Two Queens - Balcony

×2 queen beds

Room Size: 30 m²

x 4

FAQ's

Places To Stay Near Twelve Oaks Mall