The Giacomo, an Ascend Collection Hotel | Hotel in Niagara Falls Observation Tower

8.3 (727 Reviews) Breakfast Free private parking Pet friendly Free WiFi Private bathroom Non smoking rooms

Hotel for 2 Guests in Niagara Falls Observation Tower

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222 First Street, Niagara Falls, NY 14303, United States

Amenities

  • Vending machine (drinks)
  • Wine/Champagne
  • Kid-friendly buffet
  • Bar
  • Designated smoking area
  • Air conditioning
  • Smoke-free property
  • Hypoallergenic room available

Facility Overview

Internet

  • Internet

General

  • Designated smoking area
  • Air conditioning
  • Smoke-free property
  • Hypoallergenic room available
  • Heating
  • Elevator
  • Facilities for disabled guests
  • Non-smoking rooms

Activities

  • Happy hour

Wellness

  • Fitness
  • Fitness center

Food & Drink

  • Wine/Champagne
  • Kid-friendly buffet
  • Bar

Front Desk Services

  • Invoice provided

Services

  • Daily housekeeping
  • Shared lounge/TV area
  • Vending machine (drinks)
  • Private check-in/out
  • Baggage storage
  • Express check-in/out
  • Dry cleaning
  • 24-hour front desk

Accessibility

  • Toilet with grab rails
  • Wheelchair accessible

Safety & Security

  • Fire extinguishers
  • Smoke alarms
  • Security alarm
  • Key card access

Health & Safety

  • First aid kits available
  • Staff follow all safety protocols as directed by local authorities

Physical Distancing

  • Physical distancing rules followed
  • Cashless payment available

Cleaning & Disinfection

  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Guest accommodation disinfected between stays
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Use of cleaning chemicals that are effective against coronavirus

Policies

  • Check-in Check-in from 4:00 PM. The minimum age for check-in is 21
  • Check-out Check-out before 11:00 AM.
  • Pet Policy Pets are allowed.
  • Payment Policy Credit card and photo ID may be required at check-in.
  • Other Policy Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
  • Other Policy In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property currently isn't accepting guests from certain countries on dates where such guidelines exist.
  • Other Policy In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
  • Other Policy Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19).
  • Other Policy Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.
  • Other Policy Due to the coronavirus (COVID-19), this property has reduced reception and service hours.

Reviews

Review scores

8.3 /10 · 727 reviews

Value for money 8.2

Location 9.5

Staff 9.1

Cleanliness 8.7

Comfort 8.8

Overall 8.3

Guest reviews

  • Mabullu Verified guest review

    Positive My room was clean and we had access to the skyview. It was a short walk to the falls. Bartender Lenny was talented and made an amazing old fashion.

  • Michael Verified guest review

    Positive Location was great. Room was nice and bed very comfortable.

  • Kandie Verified guest review

    Positive The Giacomo is older, but that only adds to the charm. It was not sterile or generic like a Hyatt or Wyndam. All facilities were up to date and in excellent working order. The included breakfast was fantastic; scrambled eggs , bacon, sausage, French toast, pancakes, waffles, potatoes, biscuits, the usual cereals, toast, bagels, and gigantic! donuts. The staf

Room Arrangement

Room Type Room details Number of guests

Standard King Room

×1 king bed

Room Size: 24 m²

x 2

Standard Queen Room

×2 queen beds

Room Size: 24 m²

x 4

King Room with Spa Bath

×1 king bed

Room Size: 24 m²

x 2

King Room with Spa Bath and Fireplace

×1 king bed

Room Size: 37 m²

x 4

Standard King Room

×1 king bed

Room Size: 37 m²

x 2

King Room - Accessible/Non-Smoking

×1 king bed

Room Size: 33 m²

x 2

King Room with Fireplace - Accessible/Non-Smoking

×1 king bed

Room Size: 33 m²

x 2

Efficiency King Suite with Two King Beds and Whirlpool - Non Smoking

Bedroom ×2 king beds

Living room ×1 king bed

x 6

Efficiency King Suite with Whirlpool - Non Smoking

Bedroom ×1 king bed

Living room ×1 king bed

x 4

FAQ's

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