The Galleria Hotels

The Greenleigh, Autograph Collection | Hotel in The Galleria

5.3 (209 Reviews) Breakfast Private parking Pets allowed Free WiFi Family rooms Non smoking rooms

Hotel for 2 Guests in The Galleria

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2525 West Loop South, Houston, 77027, United States

Amenities

  • Air conditioning
  • Non-smoking throughout
  • Heating
  • Lift
  • Family rooms
  • Facilities for disabled guests
  • Non-smoking rooms
  • Concierge service

Facility Overview

Internet

  • Internet services

General

  • Air conditioning
  • Non-smoking throughout
  • Heating
  • Lift
  • Family rooms
  • Facilities for disabled guests
  • Non-smoking rooms

Services

  • Concierge service
  • ATM/cash machine on site
  • Luggage storage
  • Car hire
  • 24-hour front desk

Safety & Security

  • Safety deposit box

Health & Safety

  • First aid kit available
  • Process in place to check health of guests
  • Hand sanitizer in guest accommodation and key areas
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Staff follow all safety protocols as directed by local authorities

Physical Distancing

  • Screens or physical barriers placed between staff and guests in appropriate areas
  • Physical distancing rules followed
  • Cashless payment available
  • Contactless check-in/check-out

Cleaning & Disinfection

  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Guest accommodation sealed after cleaning
  • Guest accommodation is disinfected between stays
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Use of cleaning chemicals that are effective against Coronavirus

Food & Drink Safety

  • All plates, cutlery, glasses and other tableware have been sanitized
  • Food can be delivered to guest accommodation
  • Physical distancing in dining areas

Policies

  • Check-in Check-in from 16:00. The minimum age for check-in is 21
  • Check-out Check-out before 11:00.
  • Payment Policy Credit card and photo ID may be required at check-in.
  • Other Policy Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
  • Other Policy In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
  • Other Policy Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.
  • Other Policy A damage deposit of US$100 is required on arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.

Reviews

Review scores

5.3 /10 · 209 reviews

Value for money 5.5

Location 7.6

Staff 6.4

Cleanliness 6.1

Comfort 6.4

Overall 5.3

Guest reviews

  • John Verified guest review

    Positive An individual and quirky hotel very conveniently placed for my visit to Houston. Reception staff were excellent, bar staff did a great job and the lady in charge of breakfast started my mornings with a good coffee and great plate of All American breakfast... Delighted to find the place completely by chance.

  • Don Verified guest review

    Positive Quick check in. Courteous staff. Lounge area. Valet parking

  • Duron Verified guest review

    Positive I loved the space of the rooms. I was on the highway side of the hotel but didn’t hear any road noise at all! Which was amazing! The bar and bartenders were amazing as well. Clean and very quiet hotel. Really loved the valet service that was offered.

Room Arrangement

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