voco Hotel Napoleon Memphis by IHG | Hotel in FedExForum

8.0 (237 Reviews) Breakfast Restaurant Pet friendly Free WiFi Non smoking rooms Family rooms

Hotel for 2 Guests in FedExForum

Map loads automatically while you browse.

179 Madison Avenue, Memphis, 38103, United States

Amenities

  • Restaurant
  • Convenience store on site
  • Vending machine (snacks)
  • Vending machine (drinks)
  • Fruit
  • Wine/Champagne
  • Bar
  • Designated smoking area

Facility Overview

Internet

  • Internet

General

  • Convenience store on site
  • Designated smoking area
  • Air conditioning
  • Smoke-free property
  • Heating
  • Elevator
  • Facilities for disabled guests
  • Non-smoking rooms

Activities

  • Happy hour

Wellness

  • Fitness
  • Fitness center

Food & Drink

  • Fruit
  • Wine/Champagne
  • Bar
  • Restaurant

Front Desk Services

  • Invoice provided

Services

  • Daily housekeeping
  • Vending machine (snacks)
  • Vending machine (drinks)
  • Private check-in/out
  • Baggage storage
  • Fax/Photocopying
  • Express check-in/out
  • 24-hour front desk

Accessibility

  • Visual aids (tactile signs)
  • Visual aids (Braille)
  • Lowered sink
  • Raised toilet
  • Toilet with grab rails
  • Wheelchair accessible

Family

  • Family rooms

Safety & Security

  • Fire extinguishers
  • CCTV in common areas
  • Smoke alarms
  • Key card access
  • Safe

Health & Safety

  • Face masks for guests available
  • First aid kits available
  • Hand sanitizer in guest accommodation and common areas
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removed
  • Staff follow all safety protocols as directed by local authorities

Physical Distancing

  • Screens or physical barriers between staff and guests in appropriate areas
  • Physical distancing rules followed
  • Cashless payment available

Policies

  • Check-in Check-in from 3:00 PM. The minimum age for check-in is 21
  • Check-out Check-out before 11:00 AM.
  • Pet Policy Pets are allowed.
  • Payment Policy Credit card and photo ID may be required at check-in.
  • Other Policy Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
  • Other Policy In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
  • Other Policy Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19).
  • Other Policy Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.
  • Other Policy A damage deposit of US$100 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.

Reviews

Review scores

8.0 /10 · 237 reviews

Value for money 7.9

Location 8.8

Staff 8.5

Cleanliness 8.4

Comfort 8.6

Overall 8.0

Guest reviews

  • Kim Verified guest review

    Positive Location is great! Beautiful rooms and lobby! Very comfortable stay!

  • Janet Verified guest review

    Positive Great location! I enjoyed waking up to breakfast and talking with the staff who were serving breakfast while waiting for my coffee!

  • Eva Verified guest review

    Positive Beds and pillows were so comfortable. Staff was exceptional.

Room Arrangement

FAQ's

Places To Stay Near FedExForum