Hotel Casa Arena | Hotel in Mercado Municipal

9.1 (63 Reviews) Balcony Free WiFi Private bathroom Non smoking rooms Family rooms Bathtub or shower

1 Bedroom Hotel in Mercado Municipal

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Calle Agustin Ramirez Manzana 24 Lote 42, Centro Zihuatanejo, C.P. 40890, Guerrero, 40890 Zihuatanejo, Mexico

Amenities

  • Designated smoking area
  • Air conditioning
  • Smoke-free property
  • Family rooms
  • Non-smoking rooms
  • Daily housekeeping
  • Internet
  • Terrace

Facility Overview

Internet

  • Internet

General

  • Designated smoking area
  • Air conditioning
  • Smoke-free property
  • Family rooms
  • Non-smoking rooms

Outdoors

  • Terrace

Services

  • Daily housekeeping

Safety & Security

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Key access

Health & Safety

  • Process in place to check health of guests
  • Hand sanitizer in guest accommodation and common areas
  • Staff follow all safety protocols as directed by local authorities

Physical Distancing

  • Physical distancing rules followed
  • Cashless payment available

Cleaning & Disinfection

  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Guest accommodation sealed after cleaning
  • Guest accommodation disinfected between stays
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Use of cleaning chemicals that are effective against coronavirus

Food & Drink Safety

  • All plates, cutlery, glasses, and other tableware sanitized
  • Physical distancing in dining areas

Policies

  • Check-in Check-in from 2:00 PM to 6:00 PM. The minimum age for check-in is 18
  • Check-out Check-out from 11:30 AM to 12:00 PM.
  • Pet Policy Pets are not allowed.
  • Other Policy You need to let the property know what time you'll be arriving in advance.
  • Other Policy Please inform Hotel Casa Arena of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
  • Other Policy Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
  • Other Policy In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
  • Other Policy A damage deposit of MXN 200 is required on arrival. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full, in cash, subject to an inspection of the property.

Reviews

Review scores

9.1 /10 · 63 reviews

Value for money 9.0

Location 9.6

Staff 9.6

Cleanliness 9.1

Comfort 9.4

Overall 9.1

Guest reviews

  • Sharon Verified guest review

    Positive Very clean and friendly staff. Right near playa principal and restaurants/bars.

  • Christine Verified guest review

    Positive The central location, proximity to the beach, restaurants and shops. We especially appreciated the fantastic staff.

  • Gilstrap Verified guest review

    Positive staff was wonderful, so kind and patience with my terrible spanish.

Room Arrangement

Room Type Room details Number of guests

Standard Suite

×2 double beds

Room Size: 29 m²

x 4

Standard Family Room

×2 double beds + ×1 single bed

Room Size: 31 m²

x 5

Family Room

×2 single beds + ×2 double beds

Room Size: 17 m²

x 6

FAQ's

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