Xenses Park Hotels

La Hacienda Hotel, at Xcaret | Hotel in Xenses Park

9.5 (127 Reviews) Free on site parking Outdoor swimming pool Airport shuttle Balcony Free WiFi View
a building with a walkway in front of a yard at La Hacienda Hotel, at Xcaret in Playa del Carmen
a swimming pool in front of a house with palm trees at La Hacienda Hotel, at Xcaret in Playa del Carmen a house with a swimming pool next to a building at La Hacienda Hotel, at Xcaret in Playa del Carmen a pool in a garden with a table and chairs at La Hacienda Hotel, at Xcaret in Playa del Carmen a swimming pool in front of a house with palm trees at La Hacienda Hotel, at Xcaret in Playa del Carmen

Hotel for 2 Guests in Xenses Park

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Avenida camino viejo a xcaret, localidad caleta chac malal fraccion 1, lote 13, 77737 Playa del Carmen, Mexico

Amenities

  • Shuttle service
  • Designated smoking area
  • Air conditioning
  • Facilities for disabled guests
  • Airport shuttle
  • Non-smoking rooms
  • Golf course (within 2 miles)
  • Internet

Facility Overview

Internet

  • Internet

General

  • Shuttle service
  • Designated smoking area
  • Air conditioning
  • Facilities for disabled guests
  • Airport shuttle
  • Airport pickup
  • Airport drop-off
  • Non-smoking rooms

Outdoors

  • Outdoor furniture
  • Sun deck
  • Terrace
  • Garden

Activities

  • Golf course (within 2 miles)

Wellness

  • Outdoor swimming pool
  • Full-body massage
  • Beach umbrellas
  • Beach chairs/Loungers
  • Massage

Front Desk Services

  • Private check-in/out
  • Concierge
  • Baggage storage
  • Tour desk
  • Express check-in/out

Accessibility

  • Toilet with grab rails
  • Wheelchair accessible

Cleaning Services

  • Daily housekeeping
  • Ironing service
  • Dry cleaning
  • Laundry

Family

  • Family rooms
  • Board games/Puzzles

Safety & Security

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Key access
  • Safe

Health & Safety

  • Access to healthcare professionals
  • First aid kits available
  • Process in place to check health of guests
  • Hand sanitizer in guest accommodation and common areas
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removed
  • Staff follow all safety protocols as directed by local authorities

Physical Distancing

  • Physical distancing rules followed
  • Cashless payment available
  • Contactless check-in/out

Policies

  • Check-in Check-in from 3:00 PM to 12:00 AM. The minimum age for check-in is 18
  • Check-out Check-out from 12:00 AM to 12:00 PM.
  • Pet Policy Pets are not allowed.
  • Payment Policy Credit card and photo ID may be required at check-in.
  • Other Policy You need to let the property know what time you'll be arriving in advance.
  • Other Policy Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
  • Other Policy Please inform La Hacienda Hotel, at Xcaret of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
  • Other Policy In the event of an early departure, the property will charge you the full amount for your stay.
  • Other Policy Guests under the age of 18 can only check in with a parent or official guardian.
  • Other Policy In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Reviews

Review scores

9.5 /10 · 127 reviews

Value for money 9.5

Location 9.2

Staff 9.6

Cleanliness 9.7

Comfort 9.7

Overall 9.5

Guest reviews

  • Gigi Verified guest review

    Positive This place is a gem in Playa Del Carmen. It is lush, beautiful and peaceful. Skip and Glen are wonderful and friendly! You feel right home. I highly recommend this place to anyone travelling to Playa.

  • Schweitzer Verified guest review

    Positive Staying at La Hacienda Hotel was unique experience. The place was beautiful and charming with wonderful vegetation and a small pool. We enjoyed sitting outside, absorbing the beauty and meeting interesting people. The building has the feel and charm of an old estate. Other advantages of the place were the proximity to the Xcaret park, very pleasant bakery an

  • Kelly Verified guest review

    Positive Beautiful and well appointed. Staff and Skip the owner are so personable

Room Arrangement

Room Type Room details Number of guests

Queen Room with Garden View

×1 queen bed

Room Size: 30 m²

x 2

King Room with Garden View

×1 king bed

Room Size: 35 m²

x 2

Twin Room with Garden View

×2 twin beds

Room Size: 35 m²

x 4

Deluxe Double Studio

×1 double bed

Room Size: 40 m²

x 2

Deluxe King Suite

×1 king bed

Room Size: 60 m²

x 2

FAQ's

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