Lisbon Hotels

Hotel Luena | Hotel in Lisbon

8.7 (3,511 Reviews) Breakfast Shuttle service Hot tub Pet friendly Balcony Free Wifi
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Hotel for 2 Guests in Lisbon

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Rua Pascoal de Melo 9, Arroios, 1000-230 Lisbon, Portugal

Amenities

  • Vending machine (snacks)
  • Vending machine (drinks)
  • Snack bar
  • Breakfast in the room
  • Shuttle service
  • Pet bowls
  • Pet basket
  • Air conditioning

Facility Overview

Internet

  • Internet

General

  • Shuttle service
  • Pet bowls
  • Pet basket
  • Vending machine (snacks)
  • Vending machine (drinks)
  • Air conditioning
  • Smoke-free property
  • Heating
  • Car rental
  • Soundproof rooms
  • Elevator
  • Family rooms

Activities

  • Bicycle rental

Food & Drink

  • Snack bar
  • Breakfast in the room

Front Desk Services

  • Invoice provided
  • Lockers
  • Concierge
  • Baggage storage
  • 24-hour front desk

Accessibility

  • Bathroom emergency cord
  • Lowered sink
  • Raised toilet
  • Toilet with grab rails

Business Facilities

  • Fax/Photocopying
  • Meeting/Banquet facilities

Safety & Security

  • Fire extinguishers
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • 24-hour security
  • Safe

Health & Safety

  • Face masks for guests available
  • Thermometers for guests provided by property
  • Access to healthcare professionals
  • First aid kits available
  • Process in place to check health of guests
  • Hand sanitizer in guest accommodation and common areas
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removed
  • Staff follow all safety protocols as directed by local authorities

Physical Distancing

  • Physical distancing rules followed
  • Cashless payment available

Cleaning & Disinfection

  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Guest accommodation sealed after cleaning
  • Guest accommodation disinfected between stays
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Use of cleaning chemicals that are effective against coronavirus

Food & Drink Safety

  • Delivered food covered securely
  • All plates, cutlery, glasses, and other tableware sanitized
  • Food can be delivered to guest accommodation
  • Physical distancing in dining areas

Policies

  • Check-in Check-in from 2:00 PM to 10:00 PM. There's no age requirement for check-in
  • Check-out Check-out from 6:00 AM to 12:00 PM.
  • Payment Policy Credit card and photo ID may be required at check-in.
  • Other Policy You need to let the property know what time you'll be arriving in advance.
  • Other Policy Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
  • Other Policy Please inform Hotel Luena of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
  • Other Policy A damage deposit of € 40 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.

Reviews

Guest reviews

  • Donna Verified guest review

    Positive On presentation they were so kind. momentarily so very clear and good. We got to our room and it was turned out for our pups! Water bowels, food bowels, doggy beds, doggy snacks and potty bags. Absolutely wonderful. As European beds go, it was comfy. Air conditioning easy to control. Breakfast extraordinarily good, eggs with mushrooms with ham slightly grill

  • Terrence Verified guest review

    Positive Good location near Arriois (& Alameda) station. Very clean and modern. Our room was in the back and it was very quiet. Staff was always friendly and very accommodating and provided us with a To go breakfast on a morning we left early for a tour. Good breakfast and lobby had mini pastries- which was a nice touch.

  • Dave Verified guest review

    Positive The price was our main priority and the hotel was a bargain. The room was big, very comfy beds and good shower. The staff were really nice

Room Arrangement

Room Type Room details Number of guests

Twin Room

×2 twin beds

Room Size: 18 m²

x 2

Deluxe Double Room with Balcony

×1 double bed

Room Size: 20 m²

x 2

Double Room

×1 double bed

Room Size: 18 m²

x 2

Deluxe Double Room

×1 double bed

Room Size: 20 m²

x 2

Double Room with Spa Bath

×2 double beds

Room Size: 24 m²

x 4

Deluxe Family Room

×2 single beds + ×1 double bed

Room Size: 23 m²

x 4

Standard Family Room

×2 single beds + ×1 double bed

Room Size: 21 m²

x 4

FAQ's

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