Natural History Museum Hotels

City Prime Kensington | Aparthotel in Natural History Museum

9.2 (2,134 Reviews) Apartments Free WiFi View Private bathroom Room service Non smoking rooms
a living room with couches and a glass table at City Prime Kensington in London
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1 Bedroom Aparthotel in Natural History Museum

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11-15 Collingham Place, Kensington and Chelsea, London, SW5 0QE, United Kingdom

Amenities

  • Convenience store on site
  • Room service
  • Internet
  • Invoice provided
  • Private check-in/out
  • Concierge
  • 24-hour front desk
  • Daily housekeeping

Facility Overview

Internet

  • Internet

Food & Drink

  • Room service

Front Desk Services

  • Invoice provided
  • Private check-in/out
  • Concierge
  • 24-hour front desk

Cleaning Services

  • Daily housekeeping

Shops

  • Convenience store on site

Miscellaneous

  • Air conditioning
  • Smoke-free property
  • Heating
  • Soundproof rooms
  • Elevator
  • Non-smoking rooms

Safety & Security

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • Key access
  • 24-hour security
  • Safe

Health & Safety

  • Face masks for guests available
  • Thermometers for guests provided by property
  • Access to healthcare professionals
  • First aid kits available
  • Process in place to check health of guests
  • Hand sanitizer in guest accommodation and common areas
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removed
  • Staff follow all safety protocols as directed by local authorities

Physical Distancing

  • Screens or physical barriers between staff and guests in appropriate areas
  • Physical distancing rules followed
  • Cashless payment available
  • Contactless check-in/out

Cleaning & Disinfection

  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Guest accommodation sealed after cleaning
  • Guest accommodation disinfected between stays
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Use of cleaning chemicals that are effective against coronavirus

Food & Drink Safety

  • Delivered food covered securely
  • All plates, cutlery, glasses, and other tableware sanitized
  • Food can be delivered to guest accommodation
  • Physical distancing in dining areas

Policies

  • Check-in Check-in from 3:00 PM to 12:30 AM. Check-in is only possible for guests between 18 and 99 years old
  • Check-out Check-out from 12:00 AM to 11:00 AM.
  • Pet Policy Pets are not allowed.
  • Payment Policy Credit card and photo ID may be required at check-in.
  • Other Policy You need to let the property know what time you'll be arriving in advance.
  • Other Policy Smoking is not allowed.
  • Other Policy Quiet hours are between 23:00 and 08:00.
  • Other Policy Parties/events are not allowed
  • Other Policy Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
  • Other Policy Please inform City Prime Kensington of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Reviews

Guest reviews

  • Keyuan Verified guest review

    Positive Great place to stay for families with kitchen and washer/dryer. Just be aware the drying takes a while because it’s a combo machine but we usually just start drying the clothes as we leave for the day. Very convenient location. Located on a cute, quiet street but has a big grocery store across the street. The area has a lot of restaurants within 10 min walk.

  • Darla Verified guest review

    Positive This unit was great. The location was central to all we needed to do. Tube/subway from there was an easy walk. It is a block from the grocery store, a hotel with a nice restaurant and close to Kensington Palace/park. The front desk made it feel very secure. There is an elevator to get your bags downstairs and open stairs to come and go. The bathroom was a fe

  • Timothy Verified guest review

    Positive Very clean and accommodating. Close proximity to local shops and restaurants as well as public transportation. The staff was very friendly.

Room Arrangement

Room Type Room details Number of guests

Luxury One-Bedroom Apartment with Double bed

Bedroom ×1 double bed

Living room ×1 double bed

Room Size: 35 m²

x 3

Deluxe One-Bedroom Apartment

Bedroom ×1 double bed

Living room ×2 twin beds

Room Size: 38 m²

x 4

Luxury One-Bedroom Apartment with Twin bed

Bedroom ×2 twin beds

Living room ×1 twin bed

Room Size: 41 m²

x 3

Two-Bedroom Apartment - Double bed with Limited View

Bedroom 1 ×1 double bed

Bedroom 2 ×1 double bed

Living room ×1 double bed

Room Size: 50 m²

x 5

Two-Bedroom Apartment - Limited View

Bedroom 1 ×2 single beds

Bedroom 2 ×1 double bed

Living room ×1 twin bed

Room Size: 54 m²

x 5

Deluxe Studio Apartment with Double bed

×1 double bed

Room Size: 28 m²

x 2

Deluxe Studio Apartment with Twin bed

×2 twin beds

Room Size: 30 m²

x 2

Single Room with Private Bathroom

×1 single bed

Room Size: 12 m²

x 1

One-Bedroom Apartment - No view

Bedroom ×1 double bed

Living room ×2 twin beds

Room Size: 40 m²

x 4

FAQ's

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