13-15 Osborne Rd, Jesmond, Newcastle upon Tyne, NE2 2AE, United Kingdom
Osborne Hotel | Hotel in Eldon Square
Hotel for 1 Guests in Eldon Square
The Osborne Hotel is a licensed 22-bedroom hotel with a 2-star rating from Visit Britain. It is located in Jesmond, 1.5 miles from the center of Newcastle. Free Wi-Fi is available in public areas and free limited public parking is provided on site.
Amenities
- Restaurant
- Special diet meals (on request)
- Bar
- Designated smoking area
- Smoke-free property
- Heating
- Family rooms
- Non-smoking rooms
Facility Overview
Internet
- Internet
General
- Designated smoking area
- Smoke-free property
- Heating
- Family rooms
- Non-smoking rooms
Outdoors
- Outdoor furniture
- Garden
Food & Drink
- Special diet meals (on request)
- Bar
- Restaurant
Front Desk Services
- Invoice provided
Services
- Daily housekeeping
- Private check-in/out
- Baggage storage
- Fax/Photocopying
- 24-hour front desk
Safety & Security
- Fire extinguishers
- CCTV outside property
- CCTV in common areas
- Smoke alarms
- Key access
- 24-hour security
Health & Safety
- Face masks for guests available
- First aid kits available
- Process in place to check health of guests
- Hand sanitizer in guest accommodation and common areas
- Shared stationery (e.g. printed menus, magazines, pens, paper) removed
- Staff follow all safety protocols as directed by local authorities
Physical Distancing
- Screens or physical barriers between staff and guests in appropriate areas
- Physical distancing rules followed
- Cashless payment available
- Contactless check-in/out
Cleaning & Disinfection
- Guests have the option to cancel any cleaning services for their accommodation during their stay
- Guest accommodation sealed after cleaning
- Guest accommodation disinfected between stays
- Linens, towels, and laundry washed in accordance with local authority guidelines
- Use of cleaning chemicals that are effective against coronavirus
Food & Drink Safety
- Delivered food covered securely
- Breakfast to-go containers
- All plates, cutlery, glasses, and other tableware sanitized
- Food can be delivered to guest accommodation
- Physical distancing in dining areas
Policies
- Check-in Check-in from 2:30 PM. There's no age requirement for check-in
- Check-out Check-out before 10:30 AM.
- Pet Policy Pets are not allowed.
- Other Policy You need to let the property know what time you'll be arriving in advance.
- Other Policy Please inform Osborne Hotel of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
- Other Policy Parking is subject to availability due to limited spaces.
- Other Policy A damage deposit of £250 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.
Reviews
Review scores
Value for money 9.2
Location 9.3
Staff 9.6
Cleanliness 9.0
Comfort 9.0
Overall 8.7
Guest reviews
-
Sarah Verified guest review
Positive Friendly staff. Room was fine, beds were ok. Overall it was good for an overnight stay.
-
Jenna Verified guest review
Positive Very friendly helpful staff spacious bathroom and enough room
-
James Verified guest review
Positive Very friendly and knowledgeable staff. Great breakfast with kippers on the menu. 24 hour front desk. 20 minutes to walk to the city or 5 minutes on the metro.
Room Arrangement
| Room Type | Room details | Number of guests |
|---|---|---|
| ×1 single bed | x 1 | |
| ×1 double bed | x 2 | |
| ×2 twin beds | x 2 | |
| ×1 single bed + ×1 double bed | x 3 | |
| ×2 single beds + ×1 double bed | x 4 |