Osborne Hotel | Hotel in Eldon Square

8.7 (2,245 Reviews) Breakfast Restaurant Free WiFi Private bathroom Non smoking rooms Family rooms

Hotel for 1 Guests in Eldon Square

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13-15 Osborne Rd, Jesmond, Newcastle upon Tyne, NE2 2AE, United Kingdom

Amenities

  • Restaurant
  • Special diet meals (on request)
  • Bar
  • Designated smoking area
  • Smoke-free property
  • Heating
  • Family rooms
  • Non-smoking rooms

Facility Overview

Internet

  • Internet

General

  • Designated smoking area
  • Smoke-free property
  • Heating
  • Family rooms
  • Non-smoking rooms

Outdoors

  • Outdoor furniture
  • Garden

Food & Drink

  • Special diet meals (on request)
  • Bar
  • Restaurant

Front Desk Services

  • Invoice provided

Services

  • Daily housekeeping
  • Private check-in/out
  • Baggage storage
  • Fax/Photocopying
  • 24-hour front desk

Safety & Security

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Key access
  • 24-hour security

Health & Safety

  • Face masks for guests available
  • First aid kits available
  • Process in place to check health of guests
  • Hand sanitizer in guest accommodation and common areas
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removed
  • Staff follow all safety protocols as directed by local authorities

Physical Distancing

  • Screens or physical barriers between staff and guests in appropriate areas
  • Physical distancing rules followed
  • Cashless payment available
  • Contactless check-in/out

Cleaning & Disinfection

  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Guest accommodation sealed after cleaning
  • Guest accommodation disinfected between stays
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Use of cleaning chemicals that are effective against coronavirus

Food & Drink Safety

  • Delivered food covered securely
  • Breakfast to-go containers
  • All plates, cutlery, glasses, and other tableware sanitized
  • Food can be delivered to guest accommodation
  • Physical distancing in dining areas

Policies

  • Check-in Check-in from 2:30 PM. There's no age requirement for check-in
  • Check-out Check-out before 10:30 AM.
  • Pet Policy Pets are not allowed.
  • Other Policy You need to let the property know what time you'll be arriving in advance.
  • Other Policy Please inform Osborne Hotel of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
  • Other Policy Parking is subject to availability due to limited spaces.
  • Other Policy A damage deposit of £250 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.

Reviews

Guest reviews

  • Sarah Verified guest review

    Positive Friendly staff. Room was fine, beds were ok. Overall it was good for an overnight stay.

  • Jenna Verified guest review

    Positive Very friendly helpful staff spacious bathroom and enough room

  • James Verified guest review

    Positive Very friendly and knowledgeable staff. Great breakfast with kippers on the menu. 24 hour front desk. 20 minutes to walk to the city or 5 minutes on the metro.

Room Arrangement

Room Type Room details Number of guests

Single Room

×1 single bed

x 1

Double Room

×1 double bed

x 2

Twin Room

×2 twin beds

x 2

Family Room

×1 single bed + ×1 double bed

x 3

Quadruple Room

×2 single beds + ×1 double bed

x 4

FAQ's

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