The Chester Grosvenor | Hotel in Eastgate Square Shopping Centre

8.8 (5,408 Reviews) Breakfast On site parking 2 restaurants Spa Free WiFi Private bathroom

a city street with buildings and a street light at The Chester Grosvenor in Chester

a hotel room with a bed and a couch at The Chester Grosvenor in Chester

a woman walking through a room with a brick wall at The Chester Grosvenor in Chester

a restaurant with tables and chairs and a skylight at The Chester Grosvenor in Chester

a bedroom with a bed and a desk and a television at The Chester Grosvenor in Chester

Hotel for 2 Guests in Eastgate Square Shopping Centre

This award-winning 5-star hotel features individually decorated rooms with bathrobes. Guests can relax in the spa's Thermal Suite, complete with herb sauna and steam room.

The Chester Grosvenor is located in Eastgate Square Shopping Centre.

This 2 Guests Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Breakfast, On-site parking, 2 restaurants, and several others. This is a 5 star rated property and has over 5,408 reviews with the average score of 8.8. Coming to Eastgate Square Shopping Centre and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 2 Guests Hotel if you want to learn more about this NearbyHoliday place in Eastgate Square Shopping Centre. These details are authentic, as they are provided by our partner, booking.com.

This The Chester Grosvenor in Eastgate Square Shopping Centre is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed "The Chester Grosvenor". We solely rely on their shared details and are regarded as "accurate". If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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Eastgate Street, Eastgate, Chester, CH1 1LT, United Kingdom

Amenities

Restaurant
Packed lunches
Coffee house on site
Wine/Champagne
Special diet meals (on request)
Breakfast in the room
Bar
Air conditioning

Facility Overview

Internet

Internet

General

Air conditioning
Smoke-free property
Heating
Packed lunches
Elevator
Facilities for disabled guests
Non-smoking rooms
Room service

Wellness

Full-body massage
Hand massage
Head massage
Foot massage
Neck massage
Back massage
Massage
Spa

Food & Drink

Coffee house on site
Wine/Champagne
Special diet meals (on request)
Breakfast in the room
Bar
Restaurant

Front Desk Services

Invoice provided
Concierge
Baggage storage
Currency exchange
Express check-in/out
24-hour front desk

Cleaning Services

Daily housekeeping
Suit press
Ironing service
Dry cleaning
Laundry

Business Facilities

Fax/Photocopying
Meeting/Banquet facilities

Safety & Security

Fire extinguishers
CCTV outside property
CCTV in common areas
Smoke alarms
Key card access
24-hour security
Safe

Health & Safety

Face masks for guests available
First aid kits available
Process in place to check health of guests
Hand sanitizer in guest accommodation and common areas
Shared stationery (e.g. printed menus, magazines, pens, paper) removed
Staff follow all safety protocols as directed by local authorities

Physical Distancing

Screens or physical barriers between staff and guests in appropriate areas
Physical distancing rules followed
Cashless payment available
Contactless check-in/out

Cleaning & Disinfection

Guests have the option to cancel any cleaning services for their accommodation during their stay
Guest accommodation sealed after cleaning
Guest accommodation disinfected between stays
Linens, towels, and laundry washed in accordance with local authority guidelines
Use of cleaning chemicals that are effective against coronavirus

Food & Drink Safety

Delivered food covered securely
Breakfast to-go containers
All plates, cutlery, glasses, and other tableware sanitized
Physical distancing in dining areas

Policies

Check-in Check-in from 3:00 PM. The minimum age for check-in is 18
Check-out Check-out before 11:00 AM.
Pet Policy Pets are not allowed.
Payment Policy Credit card and photo ID may be required at check-in.
Other Policy Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Other Policy Guests under the age of 18 can only check in with a parent or official guardian.
Other Policy In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Reviews

Review scores

8.8 /10 · 5,408 reviews

Value for money 8.2

Location 9.7

Staff 9.4

Cleanliness 9.2

Comfort 9.3

Overall 8.8

Guest reviews

Lesley Verified guest review

Positive All of the staff were professional and friendly, nothing was too much trouble. I would highly recommend this hotel as a place to stay and the location is excellent.
Elizabeth Verified guest review

Positive the rooms were spacious and nicely appointed. The shower was full pressure and the toiletries great. The staff very helpful. Breakfast was nice but should have included hot items in the package, but the dining room staff were wonderful
Janet Verified guest review

Positive Excellent central location. Helpful staff. Beautiful (Executive) room with terrible view 😆 Very comfortable beds. Nice warm bathrobes provided.

Room Arrangement

Room Type	Room details	Number of guests
Business Traveler	×1 double bed Room Size: 19 m²	x 2
Executive Room	×1 king bed Room Size: 35 m²	x 2
Deluxe Room	×1 king bed Room Size: 28 m²	x 2
Classic Room	×1 double bed Room Size: 20 m²	x 2
Suite	×1 king bed Room Size: 50 m²	x 3
Superior King Room	×1 king bed Room Size: 36 m²	x 3

FAQ's

Best-rates for the The Chester Grosvenor starts from US $172 per night with includes Restaurant, Packed lunches, Coffee house on site, Wine/Champagne, Special diet meals (on request), Breakfast in the room, Bar, Air conditioning, Internet, Smoke-free property, Heating, Elevator, Facilities for disabled guests, Non-smoking rooms, Room service, Full-body massage, Hand massage, Head massage, Foot massage, Neck massage with all other facilities. NearbyHoliday matches every traveler with their perfect hotel, resort, or rental and whether you are traveling with a group, friends, family, or pets.

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Based on the information reported by the owner or manager, details for the cancellation policy for the The Chester Grosvenor are as follows: Cancellation policy. Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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