The Bentall Centre Hotels

The Queen's Head | Hotel in The Bentall Centre

9.0 (757 Reviews) Breakfast Restaurant Pet friendly Free WiFi Private bathroom Room service
a bedroom with a large bed with a black headboard at The Queen's Head in Kingston upon Thames
a bedroom with a bed and a wall of pictures at The Queen's Head in Kingston upon Thames a shelf with bottles of essential oils on it at The Queen's Head in Kingston upon Thames a restaurant with wooden tables and chairs and windows at The Queen's Head in Kingston upon Thames a bedroom with a bed and a couch and a window at The Queen's Head in Kingston upon Thames

Hotel for 2 Guests in The Bentall Centre

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144 Richmond Road, Kingston upon Thames, KT2 5HA, United Kingdom

Amenities

  • Restaurant
  • Wine/Champagne
  • Kids' meals
  • Bar
  • Designated smoking area
  • Air conditioning
  • Smoke-free property
  • Heating

Facility Overview

Internet

  • Internet

General

  • Designated smoking area
  • Air conditioning
  • Smoke-free property
  • Heating
  • Family rooms
  • Facilities for disabled guests
  • Non-smoking rooms

Outdoors

  • Outdoor furniture
  • Terrace
  • Garden

Activities

  • Live sports events (broadcast)

Food & Drink

  • Wine/Champagne
  • Kids' meals
  • Bar
  • Restaurant

Front Desk Services

  • Invoice provided

Services

  • Pet bowls
  • Daily housekeeping
  • Lockers
  • Baggage storage
  • Room service

Accessibility

  • Bathroom emergency cord
  • Lowered sink
  • Raised toilet
  • Toilet with grab rails
  • Wheelchair accessible

Family

  • Outdoor play equipment for kids

Safety & Security

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access

Health & Safety

  • Face masks for guests available
  • First aid kits available
  • Process in place to check health of guests
  • Hand sanitizer in guest accommodation and common areas
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removed
  • Staff follow all safety protocols as directed by local authorities

Physical Distancing

  • Screens or physical barriers between staff and guests in appropriate areas
  • Physical distancing rules followed
  • Cashless payment available
  • Contactless check-in/out

Policies

  • Check-in Check-in from 3:00 PM to 9:30 PM. The minimum age for check-in is 18
  • Check-out Check-out from 7:00 AM to 11:00 AM.
  • Pet Policy Pets are allowed.
  • Payment Policy Credit card and photo ID may be required at check-in.
  • Other Policy Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
  • Other Policy In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property currently isn't accepting guests from certain countries on dates where such guidelines exist.
  • Other Policy In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
  • Other Policy Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.
  • Other Policy In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary, and other relevant info on dates where such guidelines exist.

Reviews

Review scores

9.0 /10 · 757 reviews

Value for money 9.0

Location 9.2

Staff 9.6

Cleanliness 9.4

Comfort 9.4

Overall 9.0

Guest reviews

  • Ghina Verified guest review

    Positive Location , rooms , stuff , coming in and out so easy , it feels like home

  • Colleen Verified guest review

    Positive Friendly staff, good food, spacious and well equipped room

  • Gina Verified guest review

    Positive I like the location , the staff the room style I don’t have any negative comment about it

Room Arrangement

Room Type Room details Number of guests

Standard Double Room

×1 double bed

Room Size: 12 m²

x 2

Deluxe Family Room

×2 queen beds + ×1 twin bed

Room Size: 16 m²

x 3

Deluxe King/Twin Room

×3 king beds

Room Size: 14 m²

x 2

Grand Deluxe Double Room

×1 double bed

Room Size: 16 m²

x 2

FAQ's

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