Hilton Garden Inn San Jose/Milpitas | Hotel in Great Mall

8.2 (147 Reviews) Breakfast Free on site parking Outdoor swimming pool Restaurant Pet friendly Room service

Hotel for 3 Guests in Great Mall

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30 Ranch Drive, Milpitas, CA 95035, United States

Amenities

  • Restaurant
  • Convenience store on site
  • Bar
  • Shared lounge/TV area
  • Air conditioning
  • Heating
  • Elevator
  • Family rooms

Facility Overview

Internet

  • Internet

General

  • Convenience store on site
  • Shared lounge/TV area
  • Air conditioning
  • Heating
  • Elevator
  • Family rooms
  • Facilities for disabled guests
  • Non-smoking rooms
  • Room service

Wellness

  • Outdoor swimming pool
  • Fitness center

Food & Drink

  • Bar
  • Restaurant

Front Desk Services

  • ATM on site
  • Baggage storage
  • Express check-in/out
  • 24-hour front desk

Accessibility

  • Wheelchair accessible

Cleaning Services

  • Dry cleaning
  • Laundry

Business Facilities

  • Business center
  • Meeting/Banquet facilities

Safety & Security

  • Safe

Health & Safety

  • Face masks for guests available
  • Thermometers for guests provided by property
  • Access to healthcare professionals
  • First aid kits available
  • Process in place to check health of guests
  • Hand sanitizer in guest accommodation and common areas
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removed
  • Staff follow all safety protocols as directed by local authorities

Physical Distancing

  • Physical distancing rules followed
  • Cashless payment available
  • Contactless check-in/out

Cleaning & Disinfection

  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Guest accommodation disinfected between stays
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Use of cleaning chemicals that are effective against coronavirus

Policies

  • Check-in Check-in from 3:00 PM. There's no age requirement for check-in
  • Check-out Check-out before 12:00 PM.
  • Pet Policy Pets are allowed.
  • Payment Policy Credit card and photo ID may be required at check-in.
  • Other Policy Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Reviews

Review scores

8.2 /10 · 147 reviews

Value for money 8.2

Location 8.5

Staff 8.7

Cleanliness 8.7

Comfort 8.6

Overall 8.2

Guest reviews

  • Bill Verified guest review

    Positive Standard Hilton Garden Inn hotel. Hotel was conveniently located 3 miles from Levi's Stadium where we watched the Seahawks beat the Patriots. Hotel beds and pillows were comfortable and nice quality. In and Out Burger is located in the same parking lot which was excellent to have. Close access to freeway. Felt like a safe area.

  • Michael Verified guest review

    Positive Room is very comfy and hotel is close proximity to restaurants.

  • Tometra Verified guest review

    Positive As You can see, I love the staff, location and cleanliness . Laundry room was great. Love room size.

Room Arrangement

Room Type Room details Number of guests

King Room

×1 king bed

Room Size: 33 m²

x 3

Queen Room with Two Queen Beds

×2 queen beds

Room Size: 33 m²

x 4

King Room with Accessible Tub - Mobility Access

×1 king bed

Room Size: 39 m²

x 2

King Room - High Floor

×1 king bed

Room Size: 33 m²

x 3

King Room with Roll-In Shower - Mobility Access

×1 king bed

Room Size: 39 m²

x 2

Premium Queen Room with Two Queen Beds

×2 queen beds

Room Size: 33 m²

x 4

Premium King Room

×1 king bed

Room Size: 33 m²

x 3

King Corner Room with Sofa bed - High Floor

×2 king beds

Room Size: 39 m²

x 4

FAQ's

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