Sheraton San Jose Silicon Valley | Hotel in Great Mall

8.1 (195 Reviews) Breakfast Private parking Outdoor swimming pool Restaurant Pet friendly Balcony

Hotel for 3 Guests in Great Mall

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1801 Barber Lane, Milpitas, CA 95035, United States

Amenities

  • Restaurant
  • Bar
  • Air conditioning
  • Smoke-free property
  • Heating
  • Elevator
  • Family rooms
  • Facilities for disabled guests

Facility Overview

Internet

  • Internet

General

  • Air conditioning
  • Smoke-free property
  • Heating
  • Elevator
  • Family rooms
  • Facilities for disabled guests
  • Non-smoking rooms

Outdoors

  • Garden

Activities

  • Bicycle rental
  • Golf course (within 2 miles)

Wellness

  • Outdoor swimming pool
  • Beach chairs/Loungers
  • Fitness center

Food & Drink

  • Bar
  • Restaurant

Services

  • Daily housekeeping
  • Baggage storage
  • Fax/Photocopying
  • Express check-in/out
  • Ironing service
  • Laundry
  • Business center
  • 24-hour front desk

Accessibility

  • Auditory guidance
  • Visual aids (tactile signs)
  • Visual aids (Braille)
  • Bathroom emergency cord
  • Lowered sink
  • Raised toilet
  • Toilet with grab rails
  • Wheelchair accessible

Safety & Security

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • Key access
  • 24-hour security
  • Safe

Health & Safety

  • Face masks for guests available
  • First aid kits available
  • Process in place to check health of guests
  • Hand sanitizer in guest accommodation and common areas
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removed
  • Staff follow all safety protocols as directed by local authorities

Physical Distancing

  • Screens or physical barriers between staff and guests in appropriate areas
  • Mobile app for room service
  • Physical distancing rules followed
  • Cashless payment available
  • Contactless check-in/out

Cleaning & Disinfection

  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Property cleaned by professional cleaning companies
  • Guest accommodation sealed after cleaning
  • Guest accommodation disinfected between stays
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Use of cleaning chemicals that are effective against coronavirus

Policies

  • Check-in Check-in from 3:00 PM. The minimum age for check-in is 21
  • Check-out Check-out before 11:00 AM.
  • Pet Policy Pets are allowed.
  • Payment Policy Credit card and photo ID may be required at check-in.
  • Other Policy Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
  • Other Policy In the event of an early departure, the property will charge you the full amount for your stay.

Reviews

Review scores

8.1 /10 · 195 reviews

Value for money 8.2

Location 8.7

Staff 8.8

Cleanliness 8.3

Comfort 8.2

Overall 8.1

Guest reviews

  • E4acb54d01db7289a63c7494258b491b Verified guest review

    Positive I travel regularly for work, but this time I came with my family. The front office staff were very kind and patient. In fact, one of the supervisors offered to upgrade us so we had Club Access both days, which led to my family and I being able to have breakfast each morning at no additional charge. The housekeeping staff were friendly and everyone had a smil

  • 569ed80c27b3727475a30fbf0a09c77e Verified guest review

    Positive I really enjoyed the location and how nice the staff were.

  • 75d5e722946e71c6bd42888932748fd4 Verified guest review

    Positive Debbie and the rest of the staff are great!! Thank you Debbie, jolly for the amazing attitude and uplifting spirits

Room Arrangement

Room Type Room details Number of guests

Club level, 1 Bedroom 2 room Suite, 1 King, Sofa bed

×2 king beds

Room Size: 44 m²

x 3

Club level, Guest room, 2 Queen, High floor, Balcony

×2 queen beds

Room Size: 36 m²

x 5

Guest Room, 1 King

×1 king bed

Room Size: 34 m²

x 3

Guest room, 1 King, No view, Low floor

×1 king bed

Room Size: 34 m²

x 3

Guest room, 2 Queen, No view, Low floor

×2 queen beds

Room Size: 34 m²

x 4

Guest room, 2 Queen, Mid floor

×2 queen beds

Room Size: 34 m²

x 4

Club level, 1 Bedroom 2 room Suite, 2 Queen, Sofa bed

×1 queen bed

Room Size: 44 m²

x 5

Club level, Guest room, 1 King, High floor, Balcony

×1 king bed

Room Size: 36 m²

x 3

1 Bedroom 2 room Suite, Courtyard view, Balcony

×1 queen bed

Room Size: 34 m²

x 3

1 Bedroom 2 room Suite, 2 Queen, Courtyard view, Balcony

×2 queen beds

Room Size: 57 m²

x 4

Club level, 1 Bedroom Presidential Suite, 1 King, High floor

×2 king beds

Room Size: 60 m²

x 3

1 Bedroom 2 room Suite, 2 Queen, Alternate bed: sofa bed

×3 queen beds

Room Size: 44 m²

x 5

1 Bedroom 2 room Suite, Balcony

×1 king bed

Room Size: 44 m²

x 3

FAQ's

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