New Albany Hotels

Red Roof Inn Durham - Duke Univ Medical Center | Motel in New Albany

6.7 (500 Reviews) Free on site parking Pet friendly Free WiFi Private bathroom Non smoking rooms Facilities for disabled guests

Motel for 4 Guests in New Albany

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1915 North Pointe Drive, Durham, NC 27705, United States

Amenities

  • Vending machine (snacks)
  • Vending machine (drinks)
  • Designated smoking area
  • Air conditioning
  • Smoke-free property
  • Heating
  • Elevator
  • Facilities for disabled guests

Facility Overview

Internet

  • Internet

General

  • Designated smoking area
  • Air conditioning
  • Smoke-free property
  • Heating
  • Elevator
  • Facilities for disabled guests
  • Non-smoking rooms

Services

  • Daily housekeeping
  • Vending machine (snacks)
  • Vending machine (drinks)
  • Fax/Photocopying
  • 24-hour front desk

Accessibility

  • Lowered sink
  • Raised toilet
  • Toilet with grab rails
  • Wheelchair accessible

Safety & Security

  • Key card access
  • Safe

Health & Safety

  • First aid kits available
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removed
  • Staff follow all safety protocols as directed by local authorities

Physical Distancing

  • Screens or physical barriers between staff and guests in appropriate areas
  • Physical distancing rules followed
  • Cashless payment available

Cleaning & Disinfection

  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Guest accommodation sealed after cleaning
  • Guest accommodation disinfected between stays
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Use of cleaning chemicals that are effective against coronavirus

Food & Drink Safety

  • Delivered food covered securely
  • Food can be delivered to guest accommodation
  • Physical distancing in dining areas

Policies

  • Check-in Check-in from 3:00 PM. The minimum age for check-in is 18
  • Check-out Check-out before 11:00 AM.
  • Pet Policy Pets are allowed.
  • Payment Policy Credit card and photo ID may be required at check-in.
  • Other Policy Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
  • Other Policy In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
  • Other Policy Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.
  • Other Policy A damage deposit of US$50 is required on arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.

Reviews

Review scores

6.7 /10 · 500 reviews

Value for money 7.3

Location 7.8

Staff 7.8

Cleanliness 7.1

Comfort 7.2

Overall 6.7

Guest reviews

  • Jardine Verified guest review

    Positive Great service by the front desk staff Mr. Rishi. He slways goes above and beyond to make sure each time i visit i leave looking foward to my next vist. Thank you Mr. Rishi youre very awsome Keep shining

  • Jardine Verified guest review

    Positive I always cant stopped talking about the great front desk agent Mr. RISHI. He always go above and beyond to make sure my stay is always comfortable. Thats simply customer service that is rear to see and not take notice of. GREAT JOB MR. RISHI AND THANK YOU FOR MAKING EVERY TRIP ONE TO LOOK FOWARD TO MY NEXT ONE.

  • Jardine Verified guest review

    Positive I love tge way the front desk staff goes above and beyond to assist in every possible way to make my stay comfortable. Great job front desk🥰🥰😍

Room Arrangement

Room Type Room details Number of guests

Standard Room with Two Double Beds Smoke Free

×2 double beds

Room Size: 26 m²

x 4

Superior King Room Smoke Free

×1 king bed

Room Size: 26 m²

x 2

Deluxe Room with Two Double Beds Smoke Free

×2 double beds

Room Size: 28 m²

x 4

Standard King Room Smoke Free

×1 king bed

Room Size: 14 m²

x 2

Deluxe King Room Disability Access Smoke Free

×1 king bed

Room Size: 26 m²

x 2

Deluxe King Room Disability Access Roll-ln Shower Smoke Free

×1 king bed

Room Size: 26 m²

x 2

Standard King Room Disability Access Smoke Free

×1 king bed

Room Size: 26 m²

x 2

FAQ's

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