Phoenix Hotels

SureStay Plus Hotel by Best Western Durham Medical Center | Hotel in Phoenix

5.8 (258 Reviews) Breakfast Free on site parking Pet friendly Free WiFi Non smoking rooms Facilities for disabled guests

Hotel for 2 Guests in Phoenix

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3710 Hillsborough Rd, Durham, 27705-2906, United States

Amenities

  • Convenience store on site
  • Designated smoking area
  • Air conditioning
  • Smoke-free property
  • Heating
  • Elevator
  • Facilities for disabled guests
  • Non-smoking rooms

Facility Overview

Internet

  • Internet

General

  • Convenience store on site
  • Designated smoking area
  • Air conditioning
  • Smoke-free property
  • Heating
  • Elevator
  • Facilities for disabled guests
  • Non-smoking rooms

Wellness

  • Beach chairs/Loungers
  • Fitness center

Front Desk Services

  • Invoice provided

Services

  • Daily housekeeping
  • Fax/Photocopying
  • Laundry
  • Business center
  • 24-hour front desk
  • Meeting/Banquet facilities

Accessibility

  • Toilet with grab rails
  • Wheelchair accessible

Safety & Security

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms

Health & Safety

  • Hand sanitizer in guest accommodation and common areas
  • Staff follow all safety protocols as directed by local authorities

Physical Distancing

  • Physical distancing rules followed
  • Cashless payment available
  • Contactless check-in/out

Cleaning & Disinfection

  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Guest accommodation disinfected between stays
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Use of cleaning chemicals that are effective against coronavirus

Food & Drink Safety

  • All plates, cutlery, glasses, and other tableware sanitized

Policies

  • Check-in Check-in from 3:00 PM to 11:30 PM. The minimum age for check-in is 21
  • Check-out Check-out from 11:00 AM to 11:00 AM.
  • Pet Policy Pets are allowed.
  • Payment Policy Credit card and photo ID may be required at check-in.
  • Other Policy Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
  • Other Policy A damage deposit of US$50 is required on arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.

Reviews

Review scores

5.8 /10 · 258 reviews

Value for money 6.5

Location 7.2

Staff 7.6

Cleanliness 6.3

Comfort 6.5

Overall 5.8

Guest reviews

  • Karen Verified guest review

    Positive Check in was quick and associate was friendly. Plus the hallway must have a card pass.

  • Gleneice Verified guest review

    Positive Property was very clean… had a great interaction with the front desk (Male) he was very friendly. Room was okay I did enjoy.

  • Lisa Verified guest review

    Positive That our room was inside and the bed was so comfortable

Room Arrangement

Room Type Room details Number of guests

King Room - Non-Smoking

×1 king bed

Room Size: 26 m²

x 2

Double Room with Two Double Beds

×2 double beds

Room Size: 26 m²

x 4

King Room - Disability Access/Non-Smoking

×1 king bed

Room Size: 26 m²

x 2

FAQ's

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